Overall Ratings & Reviews Hotel Elegance N.V.

They're doing construction, not prepared. I had to leave after one night and they wouldn't refund my remaining days

For this price I expected more it’s part noise all night, problems with Expedia check-in. Checking rooms before departure, security aggressive. Not recommended

Prime location

The hotel is great. I hadn't the opportunity to visit the casino. Dining was ok. But the food took a while to prepare. In this situation, when the waitress took the customer orders, they should offer something small to munch at while waiting. We were very hungry and sitting waiting for a while had us upsetting. But I guss every country is different. Thank you for understanding me.

The property was clean and nice to stay at, breakfast was great and the staff are friendly

Decent facility

slow for food cable not working cleaning terrible

The rooms had a funny smell, I had to sleep with the window wide open and still the scent remains.

Great Place and safe.

The property was clean and nice, the Indian manager was very nice and she let us check out late. The Indian young man at the front desk was very nice and kind too “sagar” free breakfast was great, blue bar was a nice hang out to see the locals, I think it’s a great place…

The reception staff are very helpful and polite. My husband really appreciate their helped and He said the food is great. keep up the good work...

The staff are nice however I just booked for one night and the power was out the entire night. I had no electricity in my room for my entire stay.

Rooms are ok , Property need to be clean properly asp they need to modernize their payment system

From the very first day the bathroom sink in my room was clogged, I informed the front desk immediately & every day thereafter until I left 3 days after but maintenance never checked it or did housekeeping ever visit my room during my stay. I was hardly in my room to use the sink much but by the time I checked out, it was filled pretty close to the top.

The elevator was down during my stay from 8-23 August 2019 and there are no access for persons with wheelchairs

The height from the floor to get into the shower is about over 25 inches. It was difficult in entering the shower

There not much to like. Staff was helpful but disorganized. We had water problems in the room for almost 3 days. Then Insects and bugs were all over the place. The place is gambling house for poor, old women and it makes money with the ''casino''. The restaurant was ''ok'', food was eatable but service was 'occasional'. When I complained about the bugs, I was given a can of bug-spray and was asked if I wanted to spray the room myself. This is UNACCEPTABLE, at almost $100 day per room (or at any price). additional Cloth hangers requested finally appeared 48 hours after my request.

Accueil difficile car on ne trouvait pas ma réservation.... Le reste du séjour s'est bien déroulé dans l'enceinte de l'hôtel: nettoyage quotidien de la chambre, petit déjeuner bon et varié, personnel hospitalier....

Kakkerlak bij het ontbijt, verstopte toilet en water afvoer, Slechte service van de housekeeping, Eten was koud, verrotte sap, eenvoudige ontbijt, Hele dure Laundry, belachelijk duur! Kamerprijs klopt niet met wat je krijgt, verouderde en niet goed onderhouden kamer. Verstopte douche afvoer. Beddenlakens, linnengoed worden niet dagelijks vervangen( werd meestal alleen recht getrokken). Ik ga nooit meer naar dit hotel en ik zou iedereen afraden om bij dit hotel te gaan logeren.

Het was een mooie, schone kamer. In de kamer was er een koelkast, airco en een groot, geluidloos bed. Ook had de badkamer/toilet een afzuiger. De bediening kan je om alles vragen en ze regelen het. Van binnen een minuut een taxi regelen tot je eten opwarmen in de magnetron op het drukste moment van de dag. De bar ernaast met live muziek en hele goede cocktails, is ook om van te genieten. Enige minpuntje: Het wassen van kleren is heel duur. Je betaald in usd en per kledingstuk wat je wilt wassen. Voor de rest een prima verblijf gehad en zeker een aanrader.