La receptionists riait de mon collègue en wallof. Elle croyait que nous n'étions pas en mesure de comprendre ce qu'elle disait. Cela a terminé en chicane.

The whole hotel is super spotless. The rooms are beautiful fresh and clean. The food is delicious and the staff at the woodpecker hotel they are very professional and very well trained in good customer service.

Start with the good - staff was friendly and always helpful. Also, proximity to airport is big plus and probably the only reason people stay here. Rooms were small with aged furniture. Wifi was spotty to no existent unless standing immediately next to front desk. Overall - ok. A little investment and renewal/upgrade by MGMT would make the facility much better.

This hotels is one of the best hotels in the Gambia close to the airport region. The service is impeccable.

The toilet was broken, the staff was very rude and unprofessional...food was well below average....pool ice cold....everything was brutal

The staff are always very helpful.

Well I was not really happy found the hotel appealing to the eye , know entertainment at night plus the electric went off and on like a Christmas tree you could be in the shower offf try to look for a towel bk off put you clothes on off don’t know what was going on with the electric I will be trying not to stay there again even when going bk to the airport the van broke dwn if I new how to get some money bk frm this holiday I would

I was quickly moved to another room after the air conditioner failed. In both rooms, the available blankets were not clean.

I like the proximity of the property to the international airport. I also enjoyed the food especially the breakfast.

This property looks okay at night but during the day it was terrifying. The building still not completed basically it’s just a building site. The service is poor. The complimentary pick up is a joke. They will not leave until the airport is empty out and you were forced to wait in the airport for over 90 minutes.

Stay was okay but had to chase hotel taxi!

This is a very cheap hotel near the airport so a good location for a night’s stay before flying. It is very basic and tired but very cheap. You would not spend a holiday there. Transport to and from the airport worked well although the mini bus was extremely battered.

Good customer service

Staff are very helpful, easy access to the airport and delicious meals

The staff was very courteous and helpful. There was significant mold and mildew above my air conditioner.

Very convenient for the airport. Seems to have had a refresh since we were last there, now very nice. Pleasant bar by the pool. Excellent food. Friendly service. Good value

Excellent location for meetings at the airport. The driver was great. Staff not rude, but not friendly either. Dead mosquito smeared on the wall in the room. Wi-Fi connection not available in room 120 and only one (Senegalese) TV-channel available. Not possible to borrow an iron to iron my pants (laundry staff weren't available in the hours before and after we were working). Extremely noisy - bring earplugs! First night someone was hammering on something somewhere for hours around midnight, 2nd night some kind of pump (!) made insane noisy outside the window all night. In summary, it works, but adjust expectations. The experiences matches the very reasonable price.

It was a very nice experience.

The staff is great! They are doing a lot of updates and building more rooms but they need to have beds that don’t have metal springs poking you all night, the shower head clogs and barely works, the drains are extremely slow in the shower. Please think about the comfort of your guest and improving what you have already

I enjoyed that the hotel was very quiet and the people were friendly. I enjoyed the pool. The room was clean and cozy.