Overall Ratings & Reviews Nemea Appart Hotel Grand Cœur Nancy Centre

Room too hot for us and couldn’t get the air conditioner to work. Otherwise all was fine

Fabulous swimming pool. Great for family fun. Very reasonably priced accommodation in an excellent, interesting city.

Clean, staff friendly and helpful but not all speak English or able to provide full service Pretty close to downtown center

Great place and convenient to the train station and downtown.

We came for the Christmas market. Parking was the primary reason for booking here as well as proximity to CharlesIII square.

Given a room overlooking a main thoroughfare. The thermostat on the wall was there for looks only as it did nothing to change the temperature. So, I had to either have a hot room or a noisy room. Desk staff had limited English skills. Exercise room needs a good cleaning.

Difficult to get the most appropriate address to drive to. The web site address is best, however, you have to park on the footpath and register before you can park. 5pm check in was an issue for us, had to drive outside city and wait 2 hours before being able to check in. Location was good, close to everything and easy walk to city centre. Again no ability to watch tv in english or screen mirror.

Overall okay. Very nice area around it and close to the bus station. A few steps from bus that takes directly to the center. Disappointed by the cleanliness. The amount of dust gave us allergies and the bathroom seemed uncleaned as well as the kitchenette with cooking marks all over

Overall the stay was pleasant.the only draw back was the inability to reduce the air conditiong in the room, which was set at an incredible 27.0C. Had to leave the window open!

Dirty bed sheets and no car parking spaces when arived.

A very clean and comfortable room, close to the Aachen Cathedral.

The property was clean and it looked like in the photos minus the bloom and bliss and flowers in the vase. What got me a bit uncomfortable was that the parking was not available anymore (so maybe ask in advance to keep you a spot - but there are parking lots not far away from the venue and I think they are cheaper) and no one asked for any identification. I just got there and was handed the key. That was it, no more info was given. It looked like the place was ran by smiling youngsters who don't bother much. When asking a question it felt like I was replied to in a fast way, yet friendly. Downsides: No bedsheet for the blankets for the couch and no warm water at all :( not even lukewarm.

When we realised we won't be in before 7, I tried to call the number on the Expedia confirmation email. This wasnt the hotel but switchboard gave me the number for hotel. It took me 5 tries and waiting in the phone for over 30 mins to get hold of someone. The information on Expedia, their website and the waiting music information for opening times ate all different. If I had a choice I wouldnt have stayed, it was revolting but I didnt want to alarm my family. I washed everything but next day all of us had diarrhoea.

Great room for the price we paid, clean comfy and satisfying, would book again.

I personally can not imagine hotels with no air conditioning, this is simply crucial to me. The apartments are really tiny ones, the bedroom is hard to fit a couple in. The smell of rooms is somehow weird, I didn’t like it

It was really good I love the kitchen and the room was good size!

Perfect size room with a kitchenette and good sized bathroom. Only negative is that we would have liked a larger selection of cutlery and cooking utensils. We will definitely stay here again.

Quick check in, lovely Reception staff, very clean foyer. Well equipped apartment, ok size but no air conditioning. The room was over 29 degrees each night. The sofa bed was very uncomfortable too. My son enjoyed the pool which was never overly busy. The hotel is in a great location for shopping and restaurants. There is also a grocery shop around the corner. I would stay again but maybe not in Summer because of the heat.

No aircon. Spent a very hot and uncomfortable night at this hotel. It is a modern building, so why not put in some aircon. We had windows open but could not sleep due to street noise

Staff are very helpful