Overall Ratings & Reviews Prestige Hotel Suites Kampala

The way place was really good and the stuff so helpful. My room was very clean and the bed so comfortable. The whole place was quiet thus good especially after along trip.

OK STAY friendly staff and security guards. the door locks to rooms are sub par as there are no key cards only single keys provided. no room SAFE for Valuables. no RESTAURANT only used for breakfast . Has GYM and POOL. area is DARK even with lights on premises. room lights are poorly managed. Showers were not as warm and very weak pressure. only drips. price is USD 130 USD per night 2 rooms with kitchen & balcony with sitting area or living room. Balcony looks at City.

ON THE PHOTOS the Hotel looked amazing. the building is to be expected as older. The restaurant does not really function except for Breakfast only. you get plain Omelet with onion chives. some yogurt, fruits watermelon, pineapple, old bananas . coffee , tea and warm milk. French toast that were soggy .some cereal . Restaurant is closed or you can order for room but we did not since we know it more than likely will be microwaved. The rooms were OLD no cutleries until we requested. STAFF were exceptionally friendly , polite and very helpful. the DOORLOCKS were keys that you use for entry . only 1 set. No key cards. NO room SAFE. Shower has minimal warm water temperature. we did not get a chance to try the swimming pool although it looked very clean. Price was 130 USD per day for 2 rooms with kitchen No stove.it was ok for us in the 4 nights we stayed. If you are on a budget I would say ot is OK place. It is Dark on hallways and around the premises. even with lights on at night. The place is located around the COURTS and Government buildings. STAFF are 5 stars . including security GUARDS.

I enjoyed my stay at this hotel. Excellent customer service and prompt room service to.

The service was efficient and friendly. Rooms were clean. Bonus is its proximity to the market amd restaurant.

it was what I expected. Good value for the money. old but functioning

The hotel was clean but a little outdated. Staff were responsive to requests and the 24 hour check in was convenient because I arrived at the hotel at midnight. Overall, I would stay there again.

Amazing: Fast wifi, clean rooms, very friendly staff Not so good: very tiny bathrooms and breakfast not so great.

Very decent place, well kept and friendly staff.

The staff are awesome! Super helpful and friendly

Large suite with a bedroom, living room, 1.25 bathrooms (shower stall + toilet, toilet). Clean. Excellent staff overall. Restaurant with good breakfast and very accommodating, kind staff. WiFi was iffy, though.

Room was very large, good value for money. The hotel has 48 rooms, while a colleague and I stayed there there was maybe 1 additional guest staying there for some of the nights, other nights we were the only ones. Safe and comfortable, staff is accommodating and friendly, central location in the city. Building is a bit old and there isn't a ton of light, surrounded by the road on one side, and empty lot on another, and a used car rental on another, but in pretty good shape overall.

The staff are friendly and very helpful. I felt safe in the propert but didn’t explore the area around much. Easy to get Uber from this hotel. The rooms were mush bigger then I expected and were clean. The kitchenettes don’t have a stove or dishes so although spacious and with lots of counter space, sink and fridge there isn’t too much you can do in it. Mosquito net present. I did not try pool as it was raining but it appears clean and well cared for, some tiles broken. The restaurant is nice but expensive. Overall positive experience but would say price for what we got is a bit high.

The location is great and it was good value. Excellent foo for dinner. But the best thing was to customer service. Andrew and went out their way to do all they could to make it a good stay. They succeeded. Thank you

Staff was very welcoming. The room was very clean. We enjoyed our stay.

The staff were continuously helpful and courteous. Excellent breakfast, the best omelettes ever. Good pool, clean and well maintained. Big rooms, good value for money. Good location for trips to other restaurants and downtown.

Staff were very helpful and cheerfulproperty is in the centre of time and easy to access in the town

Pool tiles were bad but staff was very nice helpful , place very secure great breakfast

Got there after midnight, front desk was helpful, check in was quick, they helped me with the luggage to the fourth floor. There is an elevator. Room was clean, they brought water and put into the fridge. The bed was ok and bathroom too. Plenty of towels and nice shampoo. The front room is small. Breakfast next day was alacart and tasty with cereal, juices, pancakes, omelet, fruit.. not the best neighborhood but ok if you check in before 10...

What I liked most about the hotel was walking in and my wife going "WooW!" And we hadn't even gotten to the separate bedroom yet where the staff had followed through in arranging for her to be greeted by flowers and wine. Is it perfect? No place is, the shower is too small to be shared by two and takes a long time to heat up, but it provided the backdrop for a perfect Valentine's weekend for us.