We were very happy with our stay here. We arrived a little early and the staff was happy to store our luggage until we could check in. The staff were all very friendly and pleasant. They said they were very full, so we had an upgraded room. We loved the balcony and enjoyed going out and relaxing on it. It was an unexpected bonus! We had the breakfast and it was very good, although if I had 1 critique, the hot items could have been warmer. But we still enjoyed it. Everything was very clean and there was even a shoe cleaning/shining machine in the lobby by the elevators. We found the location to be convenient and there are many restaurants close by.

Very friendly and helpful front desk. Highly recommend this place.

The property & room were very clean and comfortable. The location is great for seeing the sights and being near the port.

Didn’t realize that the rooms did not have AC. It was fine because we were visiting in April but can’t imagine how hot it would be during the summer. Everything else was great.

Very clean & large room, very big and comfortable bed. Front desk staff was friendly. We asked to check in early due to illness and they were very helpful. Close walk to nearby metro & grocery store.

Very clean and modern property. Reception area is welcoming but some of the chairs are uncomfortable. In a safe and quiet street with other small hotels and restaurants, etc. Near Juliette Metro, tram and bus stops. Short walk to the Cathedral, Vielle Charité, Muceum/Fort St Jean, Les Terraces de Port shopping centre etc. Reception team are all polite and helpful. Our studio apartment (409) had a very large and comfortable super king size bed. Pillows not so great. The large window opened fully with obvious risks for guest with children. The bathroom was modern and spotless. The kitchenette had all you need - apart from a toaster. The microwave is also a grill but we didn’t try it out. Carrefour supermarket is in the next street minutes away. Bakery for fresh croissants even closer. Lots of nearby eateries with a wide variety of choices. La Palestine restaurant almost opposite is very good. Marseille is a big busy city with a very mixed population which is reflected in the local culture. There are not that many historic sites but it’s a great city to wander around. We enjoyed a very relaxed week despite the sunny but bitterly cold weather. The public transport system is great.

Our room was very big and clean, with kitchen bigger fridge, dishwasher, stove top, all dishes, perfect for longer stays

Clean room

Staff were great. Hotel was very clean. Could walk easily to the Old Port (18 minutes) and to other sites/areas nearby such as Le Panier.

The property and the room were both clean and the room was spacious, with an attached kitchenette. What I was disappointed with was that tea and coffee were only provided for the first night's stay, which I learned when I asked for tea/coffee on the second night (the staff member was very kind to give me some despite this rule). For a four star hotel, rationing tea/coffee for only one night is very cheap and falls below the standard I would expect for this star rating.

A comfortable place to stay in Marseille within easy walking distance of the station.

Bathroom mirror needs replacing as the water has destroyed the backing. The shower showerhead needs fixing and you need better pillows. Otherwise, the bed was super comfortable, and the place was very, very clean.

Great service at the front desk .

Very good location for exploring Marseille. Friendly and very professional staff. Our stay in Marseille was very pleasant.

Confort rating due to hotel putting a control limit on Air Conditioning at 22C. Night sleep was very warm and uncomfortable

This is a wonderful property. My room was enormous - all white and immaculate! Large bathroom with both tub and shower, writing desk, dinette table and a complete kitchen with cookware and utensils. The hotel is located on a quiet street just steps away from the Le Panier district. Tram, bus and Metro are within easy walking distance. The staff is pleasant, helpful and professional.

Nice hotel with good amenities. We had a one bedroom apartment that came with a well-equipped kitchen and complimentary drinks and snacks

It was a great stay!

Clean, excellent location. But weak air conditioner (No matter how much you lower the temperature, it stays at 26 - 27 degrees overnight), Weak water pressure of shower, Weak hair dryer (My breath is stronger than the wind from the hair dryer.)

Had a really pleasant stay at Residhome Marseille. It's very central and walking distance to a lot of attractions, shopping and dining options.