We stayed in the dome room. Interesting layout, but not a lot of space for luggage. Bathroom door wouldn’t stay shut. Little water pressure. But a nice stay overall.

Everything was great !

Overrated.

The location near the Salt plains is very nice. Overall the rooms are ok for the price, the . However the service has left me absolutely floored - see below. Overall, they want to work with tour groups and function as a resort. They are not the right place for someone who wants a nice hotel but is interested in handling things on their own and wants the flexibility of a hotel. Also remember that what you pay on Expedia etc is not the correct price because you are far away from everyplace else and you will spend on their meals / buffets. Still if you want to stay here, skip the all inclusive package and pay in bolivianos that you change from USD for approximately B9.30-B9.50 and it will come out a lot cheaper. Similarly book your own tours instead of using the ones from the reception. Finally, also make sure you are ready to wait till 3 PM no matter how busy or lightly loaded the hotel may be. I upgraded the review from 1* to 3* primarily because of Fernando who runs the restaurant. He exemplified great service - flexible and trying to help. He had a good dinner Buffett with great dessert treats but I wanted fruit and he made it happen. Similarly at the buffet breakfast, he brought me Chia seeds even thought it was not part of the breakfast buffet. The housekeeping/reception manager would learn a lot from Fernando in terms of how to be flexible and hospitable. My flight got in early and I reached the hotel after stops in Colchani and the train graveyard and upon reaching th

The stay offered a high-end physical environment, though it was hampered by logistical and culinary shortcomings that do not align with a premium image. We stayed at the dome (glamping room). The Facility The domes provide exceptional comfort, featuring floor heating, AC, and high-quality toiletries. Common areas and the bar/games room enhance the "Instagrammable" appeal. However, the absence of "Do Not Disturb" signs or physical barriers led to guests approaching or attempting to enter private domes. The addition of a bedroom trash bin is a necessary functional upgrade. Culinary & Service While specific staff—notably Maxwell Duran Duran and the housekeeping team—provided excellent service, the food quality was underwhelming. The dishes were consistently dry, suggesting a need for improved culinary technique. Furthermore, the breakfast buffet lacked variety and essential allergy or dish labeling. Tour & Communication Management communication was inconsistent; contradictory information regarding tour inclusions resulted in redundant private bookings. The stargazing "tour" lacked professional-grade equipment, such as cameras or specialized lighting, and there was a lack of clarity regarding its private nature. It functioned more as a basic shuttle service than a specialized excursion. Verdict A beautiful location with great amenities, but the tour and culinary execution require more polish to match the premium setting

This hotel did not give me response

Amazing excellent experience everyone on the team was very helpful and attentive would go back any day.

Room was clean, amenities were good. A refreshing unique place to stay. Had dinner at the restaurant and had a very happy meal(though expensive). Some staff(like the person who carried the luggage) was extremely sweet and went out of the way whereas some staff were not super interested in customer service(front desk). We had a morning flight to catch and taxi was supposed to pick us at 7.30AM. We requested if breakfast can be packed as to go but we were told that breakfast counter opens at 7AM and we will have sufficient time but the breakfast didn't open until 7.15AM and even at that time, they refused to give a take out breakfast. taxi shuttle was priced per person and felt slightly expensive considering airport was just 10mts away. Gave 4 stars mainly because of not so caring staff but otherwise excellent hotel

The staff are not trained on hospitality . They are trained to be very calculative ... Most of us will have early flight out of uyuni and the hotel staff will not offer a small Togo breakfast . It's is an expensive hotel and the smallest hospitality cannot be offered makes the stay really not good . Even small hotels offer Togo breakfast for courtesy

Beautiful hotel

Lovely unique hotel with spa facilities. Great views. Food and drink expensive compared to elsewhere in Bolivia. 5 star hotel with 5 star prices. Transfer back to airport works out expensive if more than 1 person as charge per person rather than vehicle, so if 2 people or more taxi is cheaper

We liked the room and the view from the room and the bar, breakfast room etc. The hotel had lots of different seating areas which were cosy and there was a games room. The down side for us was the expense of the food and drinks in the bar and the mediocre food. We had gotten much better food at a coffee shop in Uyuni for a quarter of the price, so felt like it was too inflated. We also found the room to be noisy. Every time someone turned on a tap, a loud pump noise is heard which disturbed our sleep a lot and also you can hear the room next door. The staff were all polite and friendly enough but lacked the warmth we had been used to up to this point, so all in all it was an ok stay but for the price, we would have expected more.

Beautiful

Great location great views staff was very attentive .

Beautiful hotel and had the pleasure of spending the day with Jesus who showed us around Uyuni and the salt flats.

Exceptional location. Staff were absolutely wonderful. Our Dome room was magnificant and we left the curtains open at night in order to enjoy the clear skies and even saw a meteor falling. The salt plains were awesome and we got beautiful pictures with our family. 5 stars!

Food is ok, not amazing, the hotel itself is very nice and so are the amenities. When we went the sauna and steam room were both under maintenance which was a big bummer. The pool is very small but it wasn’t busy while we were there. The rooms were a bit chilly but they gave me extra blankets.

s very good and the location is perfect.

Had an amazing time staying in the Star dome. Staff was great; very helpful!

It’s nice place