All around this hotel wins Stay here

I’ve stayed at this hotel, many times and I am never disappointed. The rooms are always so clean, comfortable and modern, the breakfast is amazing and the service at the property is unparalleled. I would highly recommend.

This was my sixth time staying at the Kimpton Shinjuku and it was a great stay. I love the friendly staff, the great breakfast and the wonderful rooms. Would highly recommend.

Typical Kimpton. Great property. Only thing to watch out for is when I booked o assumed it was in the center of bustling Shinjuku. It’s not. You’d need to take a taxi to get to the action, or take a fairly long walk. I paid up thinking I’d be in the mix. Caveat emptor. Other than that it’s a good hotel.

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We had a wonderful stay at Hotel Indigo Gora. The hotel was beautifully maintained, with clean and comfortable rooms. The staff were exceptionally friendly, attentive, and always ready to help. The service exceeded our expectations, and the overall atmosphere was relaxing and welcoming. Thank you for making our stay so enjoyable—we look forward to returning in the future.

Excellent stay! Beautiful hotel, spotless rooms, and outstanding service. The staff were friendly, attentive, and made our visit truly enjoyable. Highly recommended!

Excellent stay! Delicious breakfast!Excellent customer service!

Beautiful and tastefully decorated spot for the international traveler.

Very average. Not well located.

When traveling to Japan, we first arrived in Tokyo and stayed at a different hotel which was cheaper than the Kimpton hotel (Shinjuku). We wanted to leave Kimpton for our last leg of the trip as we thought it was a top class hotel. However, we were very disappointed as the hotel was quite far from SHINJUKU station (walking distance), also the room was extremely small comparing to the first hotel we stayed in Tokyo (Shibuya). There was a lobby as you arrive but no reception to sit down and mingle. In our trip to Japan we stayed in 3 different hotels and they were all spacious, close to a station and luxurious amenities for less money than what we paid for the Kimpton hotel in Shinjuku. Will not recommend this hotel as there are better hotels for cheaper cost and more luxurious than the Kimpton.

We booked a twin room to stay with my daughter. Unfortunately the room was so small we couldn’t even open our luggages. Hotel was clean. We paid 1K$ a night and for this price it wasn’t worth it. Also far from metro station

The rooms had an overpowering smell of disinfectant that was unbearable. King beds are more like queen size. Not a bad location - noisy street. Mid.

Non-English speaking servers confounded the service and ability to order what you want

Excellent location. Clean rooms. Friendly staff. There are great restaurants close by including a fluffy pancake restaurant walking distance. I am going back.

Breakfast service on floor 2 was not well organized. Proper training of staff to provide hot food and coffee needs work

Clean and modern hotel. Very nice staff. 20 min to sinjuku train station.

Amazing location in Shinjuku. Exceptional service from all staff very well mannered and helpful. Great hotel and amenities. Highly recommend.

Amazing staff, clean rooms, great breakfast and gym

The hotel is very stylish and spotlessly clean. The staff was friendly and helpful. We particularly liked the free cappuccino every morning made by I Wawan, who was super friendly and a great barista