8.5
Very Good
From 131 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.6

People often mention about Granada Inn Palu
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Hotel Area (1)
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Traveler Reviews Granada Inn Palu

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40
Customer reviews
S***f
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6.6
/10
Reviewed 6 week(s) ago
The guest room next door kept me awake because it invited lots of women in and out.
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Tri Pambudi Santoso
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8.5
/10
Reviewed 89 week(s) ago
Pretty good for a hotel. Clean and okay.
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Aflaha A.
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9.1
/10
Reviewed 134 week(s) ago
Keren, tempatnya nyaman, tidak bising, seperti nginap dirumah sendiri, saran tolong perbanyak tempat sampah supaya tisu bekas tidak berhamburan dibawa angin.
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Auliah R.
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9.4
/10
Reviewed 164 week(s) ago
The hotel is clean, the rooms are not spacious and there is no boiler water, overall recommended for a 2-star hotel.
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1 people find it helpful
Teny K.
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7.0
/10
Reviewed 184 week(s) ago
The first night was comfortable, the second night was less comfortable because the sound from the next room was clearly audible so the sleep wasn't good enough.
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3 people find it helpful
Elisabeth N. D.
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9.7
/10
Reviewed 191 week(s) ago
Hotel bersih, nyaman, akses dekat dan karyawan hotelnya ramah.
1 people find it helpful
Elisabeth Novita Darsono
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8.5
/10
Reviewed 191 week(s) ago
Strategic location, quiet and comfortable and friendly.
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2 people find it helpful
arfandi a.
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6.0
/10
Reviewed 201 week(s) ago
Blankets and towels have a lot of yellow stains.
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Cicilia N.
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9.4
/10
Reviewed 227 week(s) ago
I stayed at Granada Inn for 5N6D and all things are new and in a good condition. It's the first time I went to palu. The staffs are polite and friendly. I just felt uncomfortable when the people beside my room made some noise like talking and laughing too loud, it's 2.30 am. They didn't realize the room made from wood. Except that thing, everything is good. Someday I'll stay in this hotel when I go to this city. Thank you
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1 people find it helpful
Accommodation's Reply
29 Mar 2021
Thank you Mr./Mrs. for visiting Granada Inn. We are grateful if you are satisfied with our service. If anything is less pleasing, we apologize and it will be used as a lesson for us to improve our quality. Thank You for this kindly review, we hope Mr./Mrs. always be healthy and blessed.
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BENGET H.
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8.5
/10
Reviewed 229 week(s) ago
nice and comfortable place close to town
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2 people find it helpful
Accommodation's Reply
28 Mar 2021
Thank you sir / ma'am for visiting the Granada Inn. We are happy if you are satisfied with our service. If there is something missing, we apologize and it will be used as a lesson for us in the future to improve the quality of our lodging. Good luck and success always sir / ma'am.
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Minarto W.
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8.5
/10
Reviewed 229 week(s) ago
Very good place, good service.
3 people find it helpful
Accommodation's Reply
28 Mar 2021
Thank you Mr./Mrs. for visiting Granada Inn. We are grateful if you are satisfied with our service. If anything is less pleasing, we apologize and it will be used as a lesson for us to improve our quality. Thank You for this kindly review, we hope Mr./Mrs. always be healthy and blessed.
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Mahatma B.
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9.7
/10
Reviewed 234 week(s) ago
The employees are kind and around the hotel a lot of food.
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2 people find it helpful
Accommodation's Reply
14 Feb 2021
Thank you sir / ma'am for visiting the Granada Inn. We are happy if you are satisfied with our service. If there is something missing, we apologize and it will be used as a lesson for us in the future to improve the quality of our lodging. Good luck and success always sir / ma'am.
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Irene Hovis
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10.0
/10
Reviewed 236 week(s) ago
Very comfortable and clean, location in the middle of the city, it is not difficult to find food and close to the airport .. the staff is very friendly and polite ..
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2 people find it helpful
Accommodation's Reply
26 Jan 2021
Thank you sir / ma'am for visiting the Granada Inn. We are happy if you are satisfied with our service. If something is missing, we apologize and it will be used as a lesson for us in the future to improve the quality of our setup. Good luck and success always sir / ma'am.
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Nazli
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9.7
/10
Reviewed 238 week(s) ago
Hi guyys who want to vacation to hammer, I recommended this hotel😁😁 the place is strategic, comfortable, safe and most importantly very clean aku my idol is really great
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1 people find it helpful
Accommodation's Reply
26 Jan 2021
Thank you sir / ma'am for visiting the Granada Inn. We are happy if you are satisfied with our service. If something is missing, we apologize and it will be used as a lesson for us in the future to improve the quality of our setup. Good luck and success always sir / ma'am.
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Waldiyono
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6.1
/10
Reviewed 243 week(s) ago
Hot water is not functioning properly, waited for a long time and it is still not hot.
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Luh M. S.
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8.4
/10
Reviewed 247 week(s) ago
The atmosphere is comfortable, perfect for a place to stop while being hammered. It fits the budget too and the location is still in the middle of the city. To order a meal is also easy. Only the hotel receptionist is less responsive when serving.
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Danang S.
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9.7
/10
Reviewed 259 week(s) ago
The atmosphere is nice, the service is friendly, the location is close to everywhere. Steady soul. Incidentally, not too many people stay overnight, so it's not noisy, next time to the hammer, just stay here.
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1 people find it helpful
Accommodation's Reply
27 Aug 2020
Hello Mr. / Mrs. Danang Thank you for taking the time to write about your experience with Granada Inn @ Palu, we are very proud to know that you enjoyed our services. We will continue to strive to improve existing service standards and other aspects related to customer comfort so that it will be better in the future, We look forward to welcoming you back with your family at Granada Inn @ Palu on your next visit. Warm Regards, Granada Inn
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Muhammad A.
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9.7
/10
Reviewed 261 week(s) ago
Awesome stay at granada in palu
1 people find it helpful
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Ficky C.
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9.4
/10
Reviewed 264 week(s) ago
Comfortable place, good service, everything is good.
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1 people find it helpful
Accommodation's Reply
25 Jul 2020
Hello Mr / Mrs Ficky, Thank you for taking the time to write about your experience with Granada Inn @ Palu, we are very proud to know that you enjoyed our service. We will continue to strive to improve existing service standards and other aspects related to the convenience of customers to be better going forward, We look forward to welcoming you back to the family at Granada Inn @ Palu on your next visit. Warm Regards, Granada Inn
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Donny S. P.
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9.7
/10
Reviewed 277 week(s) ago
New hotel, but like the fast service. the staff are very friendly.
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2 people find it helpful
Accommodation's Reply
01 May 2020
Hi Yunia, Thank you for taking the time to write your experience with Granada Inn @ Palu, we are very proud to know that you enjoy our service and will continue to maintain existing service standards for the better, we look forward to welcoming your mother back with family at Granada Inn @ Palu on a visit next mother. Cheers Granada Inn
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