Overall Ratings & Reviews Citygate Kamala Resort & Residence

I was a great experience with wonderful environments. Room is tidiness cleanliness. Cafe 's staff was lovely, impressive and friendly.

Friendly staff. The hotel is good. But the location is very far from everywhere. So it's hard to find food.

Rude front of house staff maybe just language barrier, pools turns blonde hair green and breakfast is really crappy but only downsides. Awsome set up with rooftop bars. Room service food okay. Great value for money. Feels like North Korea sometimes with no one around but is good would go back again.

The hotel is OK, definitely not a 5 star but OK.

It is like staying in the service condominium. The accessories are there completely. The hotel is a little bit old but acceptable. Not close to the sea, just nearby. Overall is OK with acceptable price. The staffs are very welcoming and helpful.

Very good. When going to Phuket, will definitely stay again.

ใครต้องการหาที่พัก แนะนำเลยค่ะ วิวสวย บรรยากาศดี พนักงานคือน่ารักทุกคน

Citygate is a real modern hotel with beautiful pool and fitness center (receptionist Katai is wonderful). The staff are super helpful and I highly recommend it.

Good room, good service, delicious food, coffee is not worth the price.

ทุกอย่างดีมากค่ะกลับไปพักอีกแน่นอน

The room is very good than expected, clean, beautiful, peaceful, have a chance to come back to stay here again.

Very good. The receptionist smiles. Inform room details, car details, accommodation in front of Kamala Beach, help a little bit, very much in the room.

It is a modern style hotel, beautiful, large rooms, fully equipped. able to cook There are two large swimming pools. Breakfast is varied, tastes okay. The hotel is located in Kamala Beach, Phuket, near the back of Canavel Amusement Park.

Very good bed and location, but staff is really not good-many don't understand a word of english and reception is very slow, ect took us 10 min to get information about check-out, think they forgot us. Absolut no information when check-in, nothing about wifi code, nothing about how to go to pool ect, some tool us go staigt and we not find then some other say go over in the other building, same with parking, I can keep gooing. Maybe that 's why this hotel get bad review-overall OK hotel, teach staff better.