The hotel is pretty rundown, the sink does not drain. well, poor lighting, old window could not open, and there are limited amount of soap or shampoo. The furnishings are worn IKEA type with holes. The check-in staff Andrew was helpful. However, the night staff when we complained about the sink she didn’t do anything until two days later. Overall, the hotels should be rated three star or less.

Everything was great and as expected...would stay again.

+ Friendly, helpful staff + Great location - A lot of street noise. I had to sleep with a second pillow on top of my head - The drapes take considerable force to get them over several sticking ponits on the rails. Even then, I was never able to get them fully closed or open

Room was clean and spacious. Staff were friendly and went out of their way to make our stay more enjoyable.

It is a nice hotel right in the center of Lisbon. Good size too with spacious bathroom However, you can’t control the temperature inside the room, there is a thermostat but i guess it has a central control. I understand it is winter but it would be nice if you have options such as providing a fan to those that finds it very warm. Even if we were able to open the windows, we can’t leave it open because we were right across a bar it is too noisy. The water in the shower takes a long time to warm up, you have to turn it on for at least 15-20 mins. The staff though were amazing especially Kenya (i think thats her name) they are all helpful and very friendly.

Excelente hotel, me encantó el servicio en especial de ANDRÉS en el front desk. Me parece que es la cara de ese hotel ya que va más allá de sus obligaciones agradando a los clientes, siempre con una sonrisa y buena actitud es lo que buscamos los viajeros en un Hotel

Staff is great. Perfect location

Excellent location, room is small

Hotel was in a great location and close to everything/chiado area.

Large room, hotel in great location. Could be noisy out front at times and the pillows were shockers. Breakfast was adequate but not great.

Great hospitality and the hotel was in a great location.

The bed and pillows were very comfortable.

Good location and friendly staff

Room was clean, staff great however the room was only ready at 430 pm

Room very clean, Location is perfect. Breakfast could do with some improvement

Great location and friendly staff.

Perfect location! Clean rooms and friendly service

Muy satisfecho con todo

Staff was friendly enough and location was great but there is a problem with the air conditioning. We went end of October and room was always hot. The air conditioning vent is on top of the window ledge. The curtains block the air. If you open them then the light from street and sun come in. I couldn’t sleep it was so hot so got a battery fan. Can’t imagine how hot it would be in summer. If you need air not really the place for you.

Front desk staff members were mostly very nice. Rooms are very dark and just 2 lamps. We got torn bath towel. Will not book again.