Excellent. Everything is clean and new. Rooms are very spacious.

Very clean, staff were helpful and location was great.

Very central to the town centre

Clean and very well presented

Love the Portland Guest House, fantastic location for wide choice of restaurants in the town. The place is always spotless and the staff are so friendly. Entry is now via key box system and breakfast has moved over to Continental only. This still offers a good choice of food and drinks. Defo recommend the place.

Lovely pet friendly place. Tastefully decorated rooms that were spotlessly clean and tidy. The self check in was convenient and worked well. Rooms quite cold at times and vegan options weren't provided at breakfast on at least one of the days, despite me advising the property of my requirements twice in advance of arrival. Would certainly stay again.

Really helpful staff. Bed was very comfortable and slept really well. Parking in car park opposite convenient and easy walk up to racecourse. Breakfast could’ve been a bit better

Great value for money. Good communication for self check in. Parking permit a good advantage. Good location. Cleanliness very good. Adequate continental breakfast. Polite and helpful staff. I would recommend staying at this guest house for convenience and value for money.

No pool at this property that I was aware of.

Staff were super friendly and it was very clean.

The room was warm and clean; the beds were comfortable and the shower was good. The welcome could have been a little more effusive. Breakfast could definitely be improved. Refrigerate fruit juice. Offer toast, butter etc. Croissants looked a bit feeble.

A lovely building close to the city centre. The parking is close at a cost of £5 which is reasonable. The host is lovely. I had a decent sleep and the amenities were plentiful

Very good

Clean room, had everything I needed and a comfy bed. Didn’t get breakfast as had to leave before it was served so can’t comment on that. One staff member I interacted with was helpful.

Room was clean, towels and pillows poor quality, bathroom radiator boiling hot, despite turning thermostat down. Dirty tablecloths and poor choice of continental breakfast. Poor sleep due to traffic noise.

Good

Enjoyed our stay but bed was a little uncomfortable, but no other issues

One night stay. Bathroom clean. Room ok. Host reasonably friendly.

Good breakfast, need a lounge area to eat a pizza brought back to the hotel as there was no seating in the our room

Great price near the centre of Cheltenham. V comfy beds and nice pillows and duvet. Good breakfast