El cuarto estaba en mala condición realmente es un hotel viejo, la recamara que nos asignaron no coincidia con la reserva a pesar de ser la Opcion mas cara que daba expedia, despues de que nuestro aire acondicionado no funcionaba nos cambairon a un recamara que coincidia mas con lo reservado a pesar de xomentarle el primer dia a la recepción ella nos hicieron nada, el nuevo cuarto tampoco enfriaba mas de 24 grados nos quedsmos ahi porque teniamos un ventilador extra, tratamos de comer algo en el restaurante pero aunque tardaron muchismo la comida fue malisima estaba salada y los tallarinew duros, No recomendamos el hotel es caro comparado a otras opciones, limpieza y atencion como el city express o Hampton. Ni yo ni otro familiar estuvimos contentos con nuestra estadia.

Staff is great, friendly and always willing to assist you. Breakfast buffet is very good: food is tasty, lots of options. The only bad thing is the coffee (at the restaurant and at the room), it is really bad.

People very friendly, good location

love this place very convenient

This hotel needs a lot of maintenance. Rooms are old. Had mold in the bathroom. Not acceptable for this category & price.

Bathroom had some mold otherwise good stay.

Esta bien el servicio solo reservamos un cuarto y te isieron pagar mas de la tarifa qué abiamos pagado anteriormente.

Great service

We have been staying in this hotel almos every time we visit my uncle in Tampico. Very clean, staff is very professional. Our last stay was on December 2025 my husband withdrew money from the ATM in their lobby before checking out, we received a call from the staff to let us know the card was left inside de machine. Very honest staff. Definitely recommend this hotel.

Esta muy descuidado. Las habitaciones huelen mucho a humedad y la limpieza muy deficiente. El frigobar lleno de humedad y moho.

Clean room. Staff very helpful

Hotel it’s falling a part.. There are missing tiles in the pool. Broken sidewalks. I’m very disappointed..

Great part of town,easy access and everybody was really nice and helpful.the food was delicious and I don’t have anything but great times.

The property was not good. The one downtown is much better. At this one you have to pay for everything individually even to watch television you need to pay. No breakfast and service was bad. I had originally wanted the property downtown and I got this one instead which is as not what I wanted but I had no choice. One of the worse places I have ever stayed. Save your money and go somewhere else instead of here

Very lovely

Cleanest

Fantastic service, property may need a little renovation.

It was good.

The property lobby and amenities were nice. The room location and noisy neighbors gave it a more vibe.

Just ok