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Great location within walking distance to the train station. Several cafes nearby. Only reason it wasn't a 5 star rating was we couldnt get the AC in the room cooler than 20 C.

Convenient location

Clean and very nice staff

My husband and I stayed just one night here but we loved our stay. Staffs were very friendly room was impeccably clean walkable distance to Atocha train station very close to Prado it was perfect for us

Great location near Atocha train station and all of the art museums. Rooms are large with a loft type feel keeping the historic nature of the building with very modern fixtures inside. Hotel is spotlessly clean and the staff is outstanding. Very quiet inside the hotel and the rooms

The room was spotless. The hotel is very lovely. Location cannot be beat. Courteous and polite staff who were helpful at every turn. Could not ask for more.

Clean room. Spacious. Excellent staff. Great location.

Great location, staff amazing!

Breakfast was very good. Breakfast staff was courteous and friendly. Room was clean. Shower is very nice. I am a Hilton gold honors member and I was never asked or recognized as such. We had a slight issue with our housekeeping staff. They moved many of our personal items around. We understand they have a job and a certain amount of things they need to do but the items they moved did not interfere with the housekeeping they needed to do. Overall this was a very nice hotel in a great location. Would certainly stay here again for a future visit.

Stayed one night after arriving from US. Gave us an early check in. Very comfortable room. Clean and quiet.

Breakfast could be better

The room was great, the staff was great and very helpful, and the location is terrrific.

We had a great stay at Atocha Hotel Madrid. We arrived a little before the check-in time, and we were given an upgrade to a bigger room in order to accommodate our early check in. The staff was all very friendly, and the room was very clean. We will be choosing this hotel for our next stay in Madrid!

Staff was so friendly and helpful with area recommendations.

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Really great hotel. Nicely renovated room. Very quiet. Nearby train and Prado. Easy taxi ride to Plaza Mayor and Royal Palace. Close to Metro. Very nice staff. Speak English well. Only issue is they’re busy so don’t expect early checkin. Pay for the night before if you red eye in from the States.

Great staff and location

The hotel staff were amazing. Very accommodating and polite. Room was clean spacious and comfortable! Excellent location just steps from all the sites! Highly recommended!

Great location! The staff is super friendly and the room is spacious.