Clean and convenient

The hotel was beautiful, clean and the rooms are large. The staff were extremely kind and helpful. Location was absolutely prime.

Lovely property with excellent staff and services. Upon arrival we were provided with water while checking in, including a glass for our family dog who was traveling with us. Friendly and helpful staff who also assisted with finding us parking for our overly large vehicle. Great breakfast options to start the day. A centrally located property from which we were able to walk to many attractions. Overall a great experience.

Lovely room with a separate sitting area. Great location with an easy walk to the train station.

Great place … great location..staff was friendly no complaints!

The staff was very welcoming and helpful. The room was very nice and clean. The location was perfect for getting to museums and restaurants. We would definitely stay here again.

Great one night stay

No

Great location within walking distance to the train station. Several cafes nearby. Only reason it wasn't a 5 star rating was we couldnt get the AC in the room cooler than 20 C.

Convenient location

Clean and very nice staff

My husband and I stayed just one night here but we loved our stay. Staffs were very friendly room was impeccably clean walkable distance to Atocha train station very close to Prado it was perfect for us

Great location near Atocha train station and all of the art museums. Rooms are large with a loft type feel keeping the historic nature of the building with very modern fixtures inside. Hotel is spotlessly clean and the staff is outstanding. Very quiet inside the hotel and the rooms

The room was spotless. The hotel is very lovely. Location cannot be beat. Courteous and polite staff who were helpful at every turn. Could not ask for more.

Clean room. Spacious. Excellent staff. Great location.

Great location, staff amazing!

Breakfast was very good. Breakfast staff was courteous and friendly. Room was clean. Shower is very nice. I am a Hilton gold honors member and I was never asked or recognized as such. We had a slight issue with our housekeeping staff. They moved many of our personal items around. We understand they have a job and a certain amount of things they need to do but the items they moved did not interfere with the housekeeping they needed to do. Overall this was a very nice hotel in a great location. Would certainly stay here again for a future visit.

Stayed one night after arriving from US. Gave us an early check in. Very comfortable room. Clean and quiet.

Breakfast could be better

The room was great, the staff was great and very helpful, and the location is terrrific.