Dear R***d,
Thank you for your review. We are delighted to hear that you found our hotel to be clean and modern, and that our staff and pool area met your expectations. It's great to know you appreciated our convenient location.
We have noted your feedback regarding the size of the balcony and the breakfast service. We understand how important it is to have a comfortable outdoor space, and we sincerely apologize for the slow service you experienced. Your comments are invaluable, and we will share them with our food and beverage team to ensure we improve our efficiency and offerings.
We appreciate you taking the time to share your thoughts, as they help us to continually improve. We hope to have the opportunity to welcome you back again soon.
With good vibes,
Anuk Prutsirisombut (Mr.)
Manager, Front Office