7.6
Pleasant
From 57 reviews
Provided by travelers on
Cleanliness
7.3
Room Comfort
7.4
Meal
6.9
Location
7.2
Service and Facilites
7.2
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Traveler Reviews Dragon Hotel Hanoi
Number of reviews per page
20
40
Customer reviews
T***n
5.0
/10
Reviewed 65 week(s) ago
When I arrived, the hotel told me to cancel the room, saying that I did not leave any personal information and the app could not contact me even though all personal information was verified before booking.
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G
Guest
4.8
/10
Reviewed 82 week(s) ago
Thậm tệ, chăn ga đen xì, phòng mùi mốc mốc. Thiết bị nvs hỏng hóc, tủ xập xệ. Nhân viên lễ tân không thân thiện thái độ khó chịu gây khó dễ nói chuyện khó nghe. không bao giờ quay lại
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LE HOANG M.
9.4
/10
Reviewed 86 week(s) ago
WiFi không kết nối được. Cần xem lại WiFi hoạt động ổn định nữa là ok
1 people find it helpful
PV
Pham V. H.
6.0
/10
Reviewed 124 week(s) ago
The customer's policy is very bad, guests who fly in early are still not allowed to enter, have to wait on time to let them in, pay in full for 1 day, and even go without needing 1 dong, but it tells the app policy
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3 people find it helpful
TRAN TRONG KHUE
9.4
/10
Reviewed 125 week(s) ago
Dù chỉ ở 1 đêm nhưng khách sạn đầy đủ tiện nghi sạch sẽ yên tĩnh lễ tân nhiệt tình
4 people find it helpful
TM
Thục M. T.
5.1
/10
Reviewed 133 week(s) ago
Nhân viên không thân thiện. Khi khách cần check in sớm không tạo điều kiện còn muốn đuổi luôn khách. Thái độ phục vụ quá tệ. Trải nghiệm này không nên thử dù chỉ 1 lần. Không bao giờ ghé lại.
6 people find it helpful
NGUYEN T. K. T.
8.8
/10
Reviewed 141 week(s) ago
Tốt, phòng đẹp, sạch sẽ. Rộng rãi.
2 people find it helpful
Pham
6.0
/10
Reviewed 150 week(s) ago
Phòng hơi bẩn và cũ, cách âm không tốt
2 people find it helpful
TL
Tan L. L.
5.8
/10
Reviewed 161 week(s) ago
nhân viên lễ tân không thân thiện
3 people find it helpful
NH
Nguyen H. H.
5.4
/10
Reviewed 164 week(s) ago
It is difficult to understand the real hotel, making it difficult to cut and cut customers.
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4 people find it helpful
TT
TRUONG T. T. H.
8.5
/10
Reviewed 165 week(s) ago
Ok. Clean. Enthusiastic staff
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4 people find it helpful
TD
TRINH D. T.
9.7
/10
Reviewed 170 week(s) ago
Clean, comfortable hotel, location has many facilities
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NGUYEN VAN NAM
5.9
/10
Reviewed 170 week(s) ago
Booked 3 nights, just stayed 1 night and was kicked out 😥
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6 people find it helpful
Ngc D.
8.5
/10
Reviewed 182 week(s) ago
Khách sạn khá sạch, mới. Nhưng chủ không được nhiệt tình, nội quy hơi khắt khe
6 people find it helpful
Accommodation's Reply
19 Mar 2022
Hello Dang, Thank you for sharing your contribution about the quality of our service. We have passed the information to the relevant departments in order to improve service quality. Wishing you all good things. Sincerely, Danh
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DM
DUONG M. N.
8.8
/10
Reviewed 190 week(s) ago
The hotel has good service. The room is quite large and comfortable.
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2 people find it helpful
LB
LOan B.
6.2
/10
Reviewed 194 week(s) ago
The hotel room price is normal, the room is not very clean. The room has a slight smell, but the plus point is the good staff.
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1 people find it helpful
TH
TRAN H. T.
6.0
/10
Reviewed 238 week(s) ago
No wifi and no water the service staff is poor
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5 people find it helpful
QA
Quang A. T.
8.5
/10
Reviewed 260 week(s) ago
Very good will also come back, happy experience
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3 people find it helpful
LH
L Hi
9.7
/10
Reviewed 266 week(s) ago
The host is easy-going, everything is ok
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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