Rooms were great, staff really helpful and friendly. The food from the restaurant in the evening was fantastic and great variety of dishes.

Yes

This resort has the structure and ambiance of a 4 star resort but is unfortunately run like a 3 star resort. We were pretty surprised that the staff at the hotel weren't very nice, especially compared to other Thailand hotels. Housekeeping never came (we stayed 4 nights) and we always had to call around 5pm to request they come to our room. They offer free shuttles to Ao Nang and Railay Beach but space is limited and every time we tried to sign up (several hours in advance) they told us it was fully booked already. The pool doesn't serve alcohol and every time we came we struggled to find a place to sit. It also took us about 10 minutes of walking to get from the room to the pool. You can ask for a ride from the lobby but it's often a 10-15 min wait. All in all, we were a bit disappointed with our stay.

Beautiful room, great breakfast, friendly staff. Really comfortable bed

Room was amazing, we really enjoyed our stay!

This property is absolutely amazing. It is extremely beautiful. It is not beachfront, but it is lagoon front. You have the villas right over the lagoon. It’s nice and quiet and then you can take an easy four dollar bolt ride and be at the ocean. Where it is hustle and bustle, and then you can leave the hustle and bustle and come back to quiet.

Water smelled, breakfast meh and not place to have an alcoholic drink

We had a great stay. It is beautiful and everyone was very friendly. The location is about 5 minutes from the pier. They help with transport but only have specific times for different free transport to railey and the night market. If we get the chance to come back to krabi we will book here. We booked beginning of December and had minimal issues with mosquitos or bugs. Again it was a wonderful stay and experience.

I have travelled all over the world and this was my FAVOURITE place I have ever stayed! The jacuzzi villa was amazing and we had amazing views with monkeys, water monitors etc. the food was 10/10, staff were kind. Everything was excellent and so relaxing. Was sad to leave.

We had a great stay. All the employees are nice, which makes you want to come back again. Our room was clean and this place was incredible.

Beautiful hotel, so peaceful and zen. Cannot fault it

Everything was perfect. The staff were amazing, and the grounds and villa were stunning. Everything was spotless, it was so peaceful and quiet. Cannot fault this hotel.

Beautiful resort, great breakfast and don't forget to sign up for shuttle rides as early as possible. Would love to come back again

Clean room. Fantastic pool! Unique and quiet location

Venice is a hidden gem. Such a beautifully curated sustainable villas. I was very pleased by the staff and the level of service as well

Room was very clean and confortable. The place is so amazing. I will come back

Stunning pool, huge and depth of 1.4-1.8 m which is great. Staff is very helpful and kind, had solution to every single thing that occured. Extremely nice people work here

Clean, tidy & beautiful resort. My room was perfect - outdoor bath, large bed & balcony. Staff were exceptional especially Maw

The hotel was nice. What you’d expect for the price you pay. The rooms were an ok size, we had an outside bathroom which was quite a novelty that the kids loved. The swimming pool was amazing! Huge pool which my kids (5, 3, 1) loved. Breakfast was limited. As vegetarians there wasn’t many options, mainly pastry’s or eggs. The location was peaceful, but a bit far from anything. If we were to stay again we’d need a car just to get around

The housekeeping and pool services were excellent, but not for the front desk gals.