Dear Mr./Ms. A*a, This is a message from Regantris Surabaya Hotel: Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)

Dear Mr. Doni Rey Nale, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to share your stay review with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Ms. Anitothea Dewi Susano, This is a message from Regantris Hotel Surabaya. Thank you for taking the time to share your experience with us. We appreciate your feedback regarding your stay with your family during this year's Hari Raya holiday. We apologize for any inconvenience you may have experienced. We are committed to providing the best possible experience for all our guests. Upon receiving your report, our staff immediately changed all the linens in your room. We apologize again for any inconvenience. We look forward to welcoming you back to Regantris Surabaya for an even better stay. Sincerely, Fajar Putra, Front Office Manager

Dear Mr./Ms. T*a, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager

Dear Mr. Nazri, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review of your stay at our hotel. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Head of Front Office

Dear Mr./Ms. F*e, This is a message from Regantris Surabaya. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)

Dear Mr. Afif R., Greetings from Regantris Surabaya. Thank you for taking the time to share your stay review with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya on your next stay. Sincerely, Fajr Putra, Front Office Manager, Regantris Surabaya Group.

Hello ke*h, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to share your review of your stay at our hotel. We are delighted to hear that you had a memorable time during your stay at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya on your next visit. Sincerely, Fajr Putra, Hotel Front Office Manager.

Dear Ms. Choilunisa, This is Regent Hotel Surabaya. Thank you for taking the time to share your valuable feedback after your stay. We are delighted to hear that you had a wonderful time at Regent Hotel Surabaya. Thank you again for choosing us. We hope to welcome you back again soon. Pajar Putra, Front Office Manager

Dear Mr./Ms. D*o, This is a message from Regantris Surabaya Hotel. Thank you for taking the time to review your stay with us. We are delighted to hear that you were satisfied, as reflected in your perfect score on the Traveloka app. However, we would like to acknowledge your feedback regarding the noise from activities in the guest hallway in the early morning. We will take this into consideration to prevent such incidents from happening in the future. Thank you again for your rating and feedback. We hope to welcome you back on your next stay at Regantris Surabaya. Sincerely, Fajar Putra, Front Office Manager

Dear Mr. I*n, Greetings from Regantris Surabaya Hotel. Thank you for taking the time to write a review of your stay. We are delighted to hear that you were satisfied, as reflected in your perfect score on the Traveloka app. We hope to welcome you back for your next stay at Regantris Surabaya. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)

Dear Mr./Mr. G*t, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review of your stay with us. We are delighted that you were satisfied, as reflected in your perfect score on the Traveloka app. We hope to welcome you back for your next stay at Regantris Hotel Surabaya. Sincerely, Fajar Putra, Front Office Manager

Dear J***n., Hello from Regantris Surabaya, Thank you for being our guest. It is a great pleasure to hear that you had memorable staying experience with us. We strive and committed to deliver exceptional services to our guest. Once again thank you for your positive rating. We are waiting for your next visit to create another remarkable moment with Regantris Surabaya. Sincerely yours, Fajar Putra Cluster Front Office Manager

Dear Mr./Ms. D*d, Greetings from Regantris Surabaya Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for being our valued customer. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Ms. Christina W., This is a brief message from Regantris Hotel Surabaya. Thank you for taking the time to share your stay review with us. We are delighted that you praised the friendliness of our staff. All of our staff are trained to provide excellent service and a memorable stay for all our guests. However, we have noted your positive feedback to ensure we remain committed to providing the best service and products. We have recorded and acted upon your suggestion within the stipulated timeframe. Thank you again for being our guest. We hope to welcome you back to Regantris Hotel Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager

Dear Mr. Shinta A.L., Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Ms. S*a, Greetings from Regantris Surabaya Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted to hear that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)

Dear Mr. Sulami N., This is to inform you that Regantris Hotel Surabaya would like to thank you for taking the time to write a positive review about our hotel. We are delighted to hear that you were satisfied. All of our staff are committed to providing the best service to all guests. Thank you again for choosing to stay with us. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Head of Front Office

Dear Mr. I*n, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back for your next stay. Sincerely, Fajar Putra, Front Office Manager