Great central location. Recently new premises. View and food at roof deck cafe well worth it.

Perfect for what we needed for our two nights in Cairns. Great location for restaurants, reef tours, swimming and Cairns Koalas! The air con was great after warm days out and about too. Staff super friendly and helpful on arrival :)

The staff at Oaks Cairns were absolutely lovely, very friendly and accommodating. Beautiful room and great central location, walking distance to most activity meetups, great restaurants and shopping. I had an unfortunate experience at the Double Tree by Hilton and ended up needing a room last minute, even though Oaks Hotel Cairns had nothing to do with the poor experience at Double Tree Hilton, they gave me a free drink voucher to help improve my night. I would absolutely stay here again and highly recommend! Thank you for a wonderful stay!

Breakfast was very good and the staff was friendly.

Great location, staff is terrific

This place is a great value and does not sacrifice on quality. It is very clean, professional, and updated. The location is unbeatable. I would stay again.

Close to city centre and clean.

Room was spotless however just know if you want your room cleaned it is an extra fee. Staff were great very friendly and helpful.

The room was in good condition. The staff was friendly, informative, and courteous. Very quiet and comfortable room. The aesthetic is modern and beautiful with lots of seating areas.The rooms are not ideal for takeaway food. There's a hidden gem rooftop restaurant (Oaks &Vine) which offers delicious food options, the wait staff are very professional and courteous, and has the best views of Cairns. Any guest staying longer than 2 nights will realize you're basically paying for the location. This hotel offers basic lodging necessities. There's a no-housekeeping option which can be ok for very short stays but longer than 3 days seems a bit unhygienic. Otherwise, the guest must pay for daily housekeeping at $30/day. No laundry services here. The pillows are not that comfortable and extras are not available. Standard minibar offerings but no complimentary water. This is not typical of 4-star hotels; it's 3-star at best (by US standards). I would caution solo female travelers that the hotel is safe but shares the same plaza with nearby restaurants and Night Market. There is no hotel pool but the esplanade (public) lagoon is directly outside the entrance which can be fun for guests with children. The hotel is in walking distance to the Marina for any GBR tours, the Night Markets, and Cairns shopping centers/mall. Overall, I would recommend this hotel to guests for shorter stays or to those who will be out/away most of the day. Decent experience.

We had a change of plans, tried to communic

The location of the hotel was excellent for access to the harbour and the esplanade. Hotel breakfast was great with a lovely view and the room was very nice

The staff were amazing

Front desk lady was excellent. Went above and beyond with niceness and professionalism. Please give her a raise please.

Room was clean. Staff were friendly.

See above

Beautiful place

All good

All of it. Great staff. Clean. Great location. Roof top bar is a must.

Everything was fantastic. Great location. Clean. Quiet. Very friendly and helpful staff. Excellent bar and restaurant on roof with super view and great food

Very pleasant experience.