La alberca no tiene calefaccion. El aire acondicionado de la habitación de repente era demasiado ruidoso. El desayuno buffet muy poco variado, solamente una proteína (huevo).

Great place to stay, my kids enjoyed the pool and the small beach simulation

The property is outdated, the rooms can use some serious remodeling, one of our rooms as a water leak over the sink through the spotlight. The stars is friendly.

Thanks

This was the second time we have stayed at this property, and will probably be the last. There is a lack of organization and cleanness. Our reservation specified three guests, and we were told that the standard number of towels was for two guests. The experience we had was as we were staying at a new facility where things are still being figured out. There seems to be a lack of understanding of the change of command, and some employees appear to make their own policies on the fly.

Over all everything was excellent just that the hotel looks like it could use maintenance outdoors, the room was perfect.

Great!

the property was fine. there was some construction on the property and the noise was not pleasant. a comfortable chair was lacking in the room. however the pool and surrounding patio was nice and enjoyable. the staff was great.

Todo estuvo perfecto y muy amables . Definitivamente en mi lista para mi próximo viaje .

The staff was wonderful and very helpful. Jose at the front and Jose from the cafeteria were very detailed with their service. I felt extremely safe at this hotel and would definitely stay again.

I booked this trip to treat my family to a relaxing weekend. We faced an unpleasant welcoming from the staff, who had an elitist attitude towards us. They were unfriendly and very impolite. The room was not pleasant due to the cleanliness. White lines looked very unclean, with yellow stains all over. The only positive was the good location of the hotel.

We stayed the night. Food was good. Rooms were nice but not very clean. The floor made our feet brown with dirt. Staff was nice and if you want pool towels take ID with you.

Encontré bello pubico en mi regadera y WC , la toalla de mano tenía manchas negras La limpieza está fallando

The hotel has a great architectural design and is a gorgeous background for some cool pictures. The lifts work with a magnetic card, so that's good for safety and security. The rooms are spacious and have decent amenities. The location is conveniently located about 20 minutes on foot to downtown and a 10/15 minute drive or 20 minute bis ride to the beach. The buses go right by the hotel.

Un lugar bastante agradable, llevan buen control de las medidas de seguridad por covid

Todo muy limpio, solo las almohadas olían a humedad mucho, no las usamos por ese motivo

Me gustó la estancia en general, desde el trato con el personal, la alberca es un lugar tranquilo y seguro

Excelente atención del personal, cama y almohadas cómodas, buena ubicación, gimnasio excelente, faltaría algo de decoración en las habitaciones así como actualización del mobiliario de la zona de alberca.

Deberían implementar desayunos incluidos

Definitivo el mejor lugar para hospedarte en Tuxpan