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Neo Hotel Puri Indah by ASTON

Explore Neo Hotel Puri Indah by ASTON

Overall Ratings & Reviews Neo Hotel Puri Indah by ASTON

Traveloka (2,431)

Other sources (14)

8.5

Very Good

From 2,431 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about Neo Hotel Puri Indah by ASTON

All

Staff Friendliness (61)

Bedroom (57)

Ambiance (56)

Bathroom (50)

Room Space (49)

Surroundings (45)

Accessibility (45)

Hotel Area (40)

Distance to City Center (39)

Check-in/out Time (39)

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Traveler Reviews Neo Hotel Puri Indah by ASTON

Number of reviews per page

20

40

Customer reviews

Sigit K.

Business

7.8

/10

Reviewed 2 day(s) ago

Strategic location in front of the main road. Ample parking.

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v***a

Business

8.2

/10

Reviewed 7 day(s) ago

So far all is okay. Location is great. Not tried the food.

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Accommodation's Reply

20 Jun 2026

Dear Mr/Mrs Warmest greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for your review, We are very happy to know that our bed, shower facilities and strategic location provided a pleasant stay for you. Providing excellent service and convenience is our top priority. See you again at Hotel Neo. Best regards, Syahrul Aziz | Front Office Manage

E***d

6.0

/10

Reviewed 3 week(s) ago

It was difficult to sleep at night because of the many motorbikes with their booming exhausts passing by. The room had no soundproofing, and the hotel was on the side of a main road. The noise was so loud that I finally managed to fall asleep around 2 a.m.

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Accommodation's Reply

14 Jun 2026

Dear Valued Guest, It is with pleasure that we, Neo Puri Indah Jakarta, extend this thank you for taking the time to share your stay with us. We apologize for the inconvenience caused by the traffic noise which disturbed your rest until 2 AM. Your sleep is our top priority. For your next stay, we recommend choosing a room facing the rear (rear view) and on a higher floor. This area offers greater peace and privacy than the noise from the main road. Please let us know your preference when making your next booking, and our team will be happy to accommodate. We look forward to welcoming you back and providing you with an even more comfortable and peaceful stay. Sincerely, Panji Dwiswara, General Manager

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M***d

Business

9.7

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, there is a lot of access to find snacks or local food around the hotel, strategic location.

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it's m. K.

8.7

/10

Reviewed 5 week(s) ago

Near Lippo Puri Mall, it's quite clean and worth a try for a short stay.

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Herry S.

10.0

/10

Reviewed 6 week(s) ago

Cool room, strategic location in the city center.

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1 people find it helpful

M***a

8.8

/10

Reviewed 7 week(s) ago

Here often for biz trip. The room is spacious for this rate. The breakfast buffet was okay.

1 people find it helpful

KE

Kenneth E. C.

10.0

/10

Reviewed 8 week(s) ago

Excellent all round service. Room was clean. AC good. Shower strong. Staff outstanding! I’ll be staying here again on May 11.

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Verified Traveler

9.3

/10

Reviewed 9 week(s) ago

It is good enough for a business hotel, but the water and snacks are very dusty. The staff are nice and very helpful.

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P***k

7.6

/10

Reviewed 11 week(s) ago

Nice hotel, clean, good service and easy access

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1 people find it helpful

F***y

Staycation

9.4

/10

Reviewed 13 week(s) ago

A wonderful stay at Neo Hotel Puri! It's strategically located, close to shopping centers and toll road access. The rooms are clean, modern, and very functional. The service is friendly and check-in is very fast. Highly recommended for both business and leisure trips to West Jakarta.

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1 people find it helpful

Yudha S. H.

8.2

/10

Reviewed 13 week(s) ago

Very strategic location close to the mall

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1 people find it helpful

PK

Putri K.

8.5

/10

Reviewed 13 week(s) ago

The room is nice, you can get a nice view too 🥰

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I***a

Staycation

8.5

/10

Reviewed 13 week(s) ago

The breakfast menu should be more varied... Thank you

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1 people find it helpful

s***y

Leisure

8.5

/10

Reviewed 14 week(s) ago

Friendly staff, strategic location on the main road, close to Lippo Mall Puri, only 5 minutes drive.

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AP

August P.

Leisure

10.0

/10

Reviewed 14 week(s) ago

The staff was very nice and so kind

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Verified Traveler

Business

9.4

/10

Reviewed 15 week(s) ago

Good, the best, I always stay at the Neo Hotel because I really like the atmosphere and cleanliness.

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1 people find it helpful

R***s

Leisure

10.0

/10

Reviewed 17 week(s) ago

First time staying at this hotel. Very pleasant.

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M***M

8.5

/10

Reviewed 17 week(s) ago

Checked in at midnight due to work, when I entered the room the key didn't work so I had to go back to the reception even though I was tired, the elevator only worked maybe because it was late, there was sahur food, the food was delicious but there wasn't much variety.

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cw

christian w.

Leisure

10.0

/10

Reviewed 18 week(s) ago

The best Neo Hotel I've ever tried

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