7.1
Pleasant
From 28 reviews
Provided by travelers on
Cleanliness
7.0
Room Comfort
7.2
Meal
7.6
Location
7.5
Service and Facilites
7.3
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Traveler Reviews OYO 3823 Lia House
Number of reviews per page
20
40
Customer reviews
YD
Yoga D.
6.0
/10
Reviewed 152 week(s) ago
There is an additional cost of 100 thousand on-site time.
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CA
Choirul A.
8.8
/10
Reviewed 168 week(s) ago
WL. My family and I are very satisfied with this hotel. The staff service is also cool. Very suitable for families who are used to the Surabaya weather.
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1 people find it helpful
i
ifa
5.8
/10
Reviewed 207 week(s) ago
Lack of cleanliness, dirty rooms, smelly bathrooms.
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4 people find it helpful
MF
Mario F.
6.0
/10
Reviewed 236 week(s) ago
Not proper to sleep, the bathroom so small, dirty room, broken door
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Accommodation's Reply
19 Jan 2021
Sorry for the unpleasant experience you had with us, Mario. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Kevin!
Nurizzah A. P.
8.5
/10
Reviewed 238 week(s) ago
Please improve the service again. because the servant is not very clear.
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IA
Iwan A.
5.1
/10
Reviewed 239 week(s) ago
The room is unsatisfactory number 1 where the room tube TV is leaking.
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1 people find it helpful
Dewi A.
6.0
/10
Reviewed 241 week(s) ago
The real place is not as good as the picture the room and facilities are out of expectations so disappointing
2 people find it helpful
Accommodation's Reply
16 Dec 2020
Hi Alfian, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Indah!
F
Fwidianto
9.7
/10
Reviewed 245 week(s) ago
Friendly service, the place is also comfortable.
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1 people find it helpful
F
Fwidianto
8.5
/10
Reviewed 246 week(s) ago
Cheap but not cheap suitable for those who want to travel to Surabaya with a thin capital.
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1 people find it helpful
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