Very good and good service.

Very good and friendly service.

Very good service and nice

Very pleasant and good service

Very friendly and good service.

Good service, comfortable and clean rooms.

The hotel room was clean, there was drinking water, a clean bathroom, and plenty of hot water.

Overall, my experience here is very pleasant.

Very good and friendly service

The service is great and okay...

Very good, very comfortable

All the staff are very friendly, the rooms are also very clean.

A star hotel but affordable and comfortable too.

Asked for 1 mattress but was given 2 mattresses and made into 1, not comfortable to sleep on.

It's sooooo ...

I stayed for 4 days because I accompanied my husband on business in Bitung city. The hotel atmosphere was comfortable, the staff were friendly. There was a problem with the TV remote not working and it was quickly replaced with a new one.

This is the first time I've stayed at a hotel, the towel touched my forehead line a little bit, the car was 35,500, the service was terrible

The check-in process is slow, and the check-out process is also slow, even though it's not a resort with an in-house bill or balance that guests must pay. The room was prepaid, but the check-in process still took a long time. Some front desk staff need to be reminded of the standard operating procedures (SOPs) for hospitality. Thank you

The hotel staff is friendly and kind. The only thing that is less than satisfying is the view from the room window because it doesn't have a view of the sea or mountains ☺️

staff not helpful and took too long to check in, taking unnecessary deposit for rooms already paid for , and too long on checkout--many guests waiting