The toilets weren't clean, and there was water leaking from the refrigerator. We don't cook, but even if we did, the pots and pans were unusable; they were dirty, old, and broken.

I rarely leave reviews, but when I do, it means the experience was terrible. The rooms were old and the linens were very dirty. Everyone should avoid this branch.

Overall, it's good for the price. It's a reasonable place for families visiting Saigon to stay, and I've recommended quite a few friends to book apartments from this chain.

It's fine for families who don't have parking space.

The room had no comb, no prior notice to guests, no TV, and no one to fix it. Absolutely terrible.

Good experience, clean, convenient location.

The accommodation is nice, clean, and affordable.

The room was quite clean, and the staff were helpful.

There was no staff to assist, and the security guard was unhelpful. The bed linens were smelly and dirty, and the floor was filthy. There were missing amenities, the air conditioner smelled terrible, and there were many ants. During my 6-day stay, there were 2 days without electricity and water. When I called for room support, the staff said they had just changed the water the day before and didn't need to. I advise against staying here if you are a perfectionist and a clean freak. It was terrible.

The security guard was enthusiastic and friendly. There was a small leak in the kitchen area of my room, but it was fine after wiping it up. Staying for one night was okay.

The housekeeper was very enthusiastic and friendly.

The room is nice, the location is pretty good, just a little bit small.

Aside from the location being too narrow for cars to access, everything else is good for the price. Having a receptionist on duty would be better.

The place was enthusiastic, and the staff were friendly. This area seemed less crowded, so the furnishings weren't as good as other Cozrum locations (I've tried quite a few Cozrum branches using my own or my friends' accounts). Overall, it was fine after a few days. Maybe the room category I chose was random, so that's just my personal experience.

The room had a bad smell, the blankets were dirty and the room was full of mosquitoes. We used the laundry service and they returned the clothes all crumpled up. The only positive thing was the man at the reception.

Burglary, invasion of privacy at 12:30 noon on the 2nd from the accommodation facility.

The bed sheets are itchy, like they've been left for years. The safety lock is broken.

The room was dirty, old, dusty, and had mosquitoes. The air conditioner wasn't cool. I told the staff, but they weren't willing to help. I had to contact the hotel via Line (the head admin) before they could help fix it. The area outside the hotel was dirty.

Said payment can be made by credit card but at check in they asked for cash payment

The security guard was super enthusiastic. My family suddenly had to stay an extra night and he helped us change rooms. We booked the wrong day and they also helped us change. Before leaving, he even gave my daughter some grapefruit segments. I wish you good health.