Premier Inn Edinburgh - South Queensferry

Explore Premier Inn Edinburgh - South Queensferry
7.8
Pleasant
From 148 reviews
Cleanliness

7.6

Room Comfort

8.4

Service and Facilites

8.4

Traveler Reviews Premier Inn Edinburgh - South Queensferry

Number of reviews per page
20
40
Top reviews
Anthony
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location of the property is very handy and the staff also friendly and helpful. Having a pub and restaurant attached is a bonus though the Premier Group appear to be having issues attracting chefs as the menu was limited. The rooms are dated and in desperate need of some TLC. The amount of litter scattered around the outside and the boundaries of the property show a true lack of caring. There appears to be a lack of pride in general and was rejected in both properties we stayed at, and I wouldn't consider either as cheap.
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Kendal
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My room was 80° my entire stay which was difficult to handle, even with the fan. Also, the bathtub siding is very high and there is no grip in the tub so I slipped while trying to get out of it.
Anna Marie
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room had a strange smell to it and it could have been cleaner. Wifi was said to be provided but didn’t work but you could access reasonable wifi by paying more …. I find that wild. The actual sheet on the bed was a mattress protector with no actual fitted sheet …. I asked about this at the front desk and they said this was standard … the quality of the property didn’t match what we paid
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Lori
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We were very impressed with the hotel amenities, cleanliness and very helpful staff. We had both dinner and breakfast in the restaurant, and they were both delicious and had lots of options.
Tracy
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful staff, great restaurant attached to hotel. Next to gas station and fast food. Outside along parking lots had a lot of litter. Overall great for a what I needed.
xiang
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Avoid this hotel if cleanliness is important to you. We stayed at The premier inn Edinburgh (South Queensferry) for two nights. During our stay, we discovered what appeared to be extensive mould in our room. Our young daughter had already touched and played with the affected area before we realized what it was, which left us genuinely concerned about potential health risks. What disappointed us even more was how the issue was handled. When I reported it to the front desk, I was told, "Just wipe it off, you'll be fine." I then asked whether she would like to see the photos I had taken, and her response was simply, "No." There was no apparent concern, no effort to inspect the room immediately, and no interest in reviewing the evidence. This is not the level of cleanliness or customer service I expect from a Premier Inn property. Visible mould should be treated as a serious maintenance and guest safety issue, not dismissed with a suggestion to wipe it away. I have since escalated the matter directly to City of Edinburgh Council, Premier inn guest service office and provided photographs. I sincerely hope the hotel conducts a thorough inspection and addresses the issue before other guests, especially families with young children, are placed in the same situation. Based on my experience, stay away from this property.
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Todd
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Decent hotel with friendly staff. Parking lot was very full but we managed to get parking for both nights & so many fire doors which made it difficult bringing our luggage and baby gear in. But overall good for amount spent.
Prasenjit
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Avoid rooms over kitchen in summer due to odour and heat. First night was bad, we asked for a change next morning- staff accommodated our request and all was good thereafter.
Abhijit
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Avoid rooms located above the kitchen in summer when you have to keep the windows open - room can get hot and smelly. Access to breakfast room from Gr Floor is from outside the building. Breakfast is fab!! Staff v helpful. More than adequate parking.
Robert
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean. The staff was helpful. The breakfast was excellent.
Lorelei
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a great hotel to stay at when we needed to fly out of Edinburgh airport the next morning. Clean and comfortable!
John
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No airport shuttle.
MARINA
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4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No airconditioning, fan supplied. Full breakfast changed to continental, no food/dinner and no access to bar. I had trouble sleeping as the fan noise kept me awake. No phone in room and so early morning wake up call. I had to get up at 3.45 am and my request that someone knock in my door was declined due to it disturbing other guests. Hair dryer was on the way out. What was good was the size of the room, the bed and parking. I spent most of the evening at McDonald’s next door drinking cold drinks and the air conditioning. This was day two of a heatwave on 24 June. I chose the hotel as it was close to the airport but if I’d known about no food and no airconditioning I would not have stayed there.
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Tanya
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location was great
Asko
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Simple, clean, affiliated with a great restaurant, full Scottish breakfast, which I loved.
Barbara
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It gets the job done. Especially if you are catching a flight. Location is great in that the airport is like a 10 minute drive, and there is a Mc Donalds and gas station right next door, so super convenient to "grab and go". Staff was nice and the room was fine. Although... our room did kinda smell like R. Kelly's sheets....I don't want to know why.
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Ryan
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was an excellently kept property. We were very comfortable in it.
Niccole
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Convenient location, clean and comfy.
Julie
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was close to the airport and had a comfy bed!
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a comfortable night stay. We appreciated the free parking and having a restaurant right within the hotel itself.
Number of reviews per page
20
40

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