Mandarin Eastville Pattaya

Explore Mandarin Eastville Pattaya
9.1
Exceptional
From 132 reviews
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Cleanliness

9.3

Room Comfort

9.2

Meal

8.8

Location

8.9

Service and Facilites

9.2

People often mention about Mandarin Eastville Pattaya
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Bedroom (18)
Room Space (17)
Staff Friendliness (15)
Ambiance (15)
Bathroom (15)
Hotel Area (13)
Distance to City Center (12)
Soundproof (12)
Family Friendly (11)
Wifi (11)
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Traveler Reviews Mandarin Eastville Pattaya

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Customer reviews
G***f
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Overall, the hotel is excellent, but it would be better if they added more chicken dishes to the menu.
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Accommodation's Reply
27 Sep 2026
Thank you so much for your kind compliment on our hotel and for sharing your constructive feedback regarding our dining menu! We are thrilled to hear you had an overall excellent stay, and we have shared your suggestion about introducing more chicken dishes with our culinary team as we continuously work to enhance our dining offerings. Kind regards, The Management Team
A***w
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 10 week(s) ago
The floor in the room wasn't properly cleaned, and the breakfast selection was limited. It might have been a weekday, but there were a lot of guests, including tour groups. It was advertised as 5-star, but I personally don't think it lives up to that. The room smelled nice though, and the lobby staff provided good service.
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Accommodation's Reply
27 Sep 2026
Thank you for sharing your candid feedback, and we sincerely apologize that the floor cleanliness and breakfast selection fell short of your expectations during your stay. We appreciate your kind words regarding our lobby staff and pleasant room ambiance, and we are addressing your concerns with our team to ensure our standards consistently meet 5-star expectations for all future guests. Kind regards, The Management Team
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The room was great, clean, and had a bathtub. I was very impressed. All the staff were lovely.
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Accommodation's Reply
18 Aug 2026
Thank you so much for your wonderful feedback and sharing your stay experience with high rating 9.7/10! We are thrilled to hear that you had a great stay, loved the clean room and bathtub, and were impressed by our lovely staff. Your kind words mean a great deal to our entire team, and we look forward to welcoming you back for another fantastic experience soon
N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The accommodation was okay. The room was clean and the bathroom was spacious. It's a shame the orange lighting made applying makeup difficult. The bed was soft and comfortable, but the refrigerator wasn't very cold and the TV wasn't a smart TV, only showing regular channels, which was a bit disappointing. The staff provided good service. Overall, it was okay.
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Accommodation's Reply
20 Jun 2026
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room clean, the bed comfortable, and the bathroom spacious, and we will be sure to pass along your compliments to our team for their service. We also appreciate your constructive comments regarding the room's lighting, the refrigerator, and the television. We understand how important these details are for a fully comfortable stay, and we will look into updating these features to better serve our guests in the future. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back to Mandarin Eastville for an even better experience. Kind regards, The Management Team
อ***า
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Everything was great. The staff provided excellent service. It was very clean. Highly recommended.
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Accommodation's Reply
06 Jun 2026
Thank you for reviewing us with such a high score! We are absolutely thrilled to hear that you had a great experience and appreciated our clean facilities and excellent service. Your recommendation means the world to our team, and we look forward to welcoming you back for another wonderful stay at Mandarin Eastville in the near future. Warm regards, The Management Team
P***a
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The staff were very helpful, and the breakfast buffet offered a good variety. The pool is a bit small but deep enough. However, providing slippers in the room would be much better. The rubber flip-flops are definitely not suitable for walking on the cold tiles in the room. Even rubber slippers aren't as bad as the flip-flops that hurt my feet when I wear them.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that our staff was helpful and that you enjoyed the variety at our breakfast buffet. We appreciate your constructive comments regarding the room footwear, and we sincerely apologize for the discomfort caused by the current flip-flops. Your comfort is very important to us, so we are actively looking into replacing them with more comfortable indoor slippers better suited for our tiled floors. Thank you again for helping us improve, and we hope to welcome you back for an even better stay in the future. Warm regards, The Management Team
ม***์
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
The staff provided good service, the rooms and hotel were clean, and the swimming pool was nice.
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1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Valued Guest, Thank you very much for your kind review and high score. We are delighted to hear that you enjoyed your stay and appreciated our service. Your feedback means a lot to us. We look forward to welcoming you again in the future.
Kittithanawat P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
It was a very comfortable stay. Everything was convenient. The staff provided excellent service.
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2 people find it helpful
Accommodation's Reply
13 May 2026
Dear Khun Krittihanawat P., Thank you very much for your kind review and high score. We are delighted to hear that you had a pleasant stay with us. Your kind words are a great encouragement to our team. We look forward to welcoming you again in the future.
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SUDARAT J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Excellent! I love it the most!
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Accommodation's Reply
13 May 2026
Dear Khun SUDARAT J., Thank you very much for your perfect score and kind review. We are delighted to know that you had a great experience at Mandarin Eastville. Your support means a lot to us. We look forward to welcoming you again in the future.
Karel W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
Unfortunately the hotel location is a bit far from everywhere and there are no minimarkets around the hotel area, but the hotel itself is the best.
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1 people find it helpful
Accommodation's Reply
13 May 2026
Dear Karel W., Thank you very much for your kind review and high score. We are pleased to know that you enjoyed your stay at Mandarin Eastville. Regarding the location, the hotel is set in a quieter area for a more relaxing stay. Public transportation is available in front of the hotel, and our team will be happy to assist with arranging a taxi or ride-hailing service when needed. We look forward to welcoming you again in the future.
k***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 34 week(s) ago
This time the food selection didn't seem very diverse. There were some local dishes that I didn't know how to eat. The ground along the way wasn't very clean.
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2 people find it helpful
Accommodation's Reply
18 Mar 2026
Dear Guest, Thank you very much for choosing to stay at Mandarin Eastville and for taking the time to share your feedback with us. We sincerely apologize that your recent experience did not fully meet your expectations. We regret that the breakfast selection was not as varied as expected and that some of the local dishes may not have suited your preference. Your feedback is important to us and we will review our offerings to better accommodate a wider range of tastes. We are also very sorry to hear about the cleanliness of the walkway. This is certainly not the standard we strive to maintain and your comment has been shared with our housekeeping team for immediate improvement. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future. Warm regards, Taninrath Lapatsuttivong Hotel Manager
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 42 week(s) ago
We went right before the new year, so it was very busy. However, the staff were still efficient and friendly. The room was clean and comfortable. It was a little too far inside a small road but for us, it wasn’t a problem as we had a car. Otherwise, it might be a bit inconvenient.
2 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Guest, Thank you very much for staying at Mandarin Eastville and for taking the time to share your feedback. We are delighted to hear that despite the busy New Year period, our team remained efficient and friendly and that you found your room clean and comfortable. Your kind recognition of our staff’s efforts during a high occupancy time is truly appreciated. At the same time, we appreciate your understanding regarding the location being inside a small road. We understand that this may be less convenient for guests without a car and we value your honest perspective. Thank you once again for your thoughtful comments. We sincerely hope to have the pleasure of welcoming you back to Mandarin Eastville again in the future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
s***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The room is clean and spacious
2 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Guest, Thank you very much for staying at Mandarin Eastville and for taking the time to share your feedback. We are delighted to hear that you found the room clean and spacious. Your positive comment is truly appreciated and encourages our team to continue maintaining high standards. Thank you once again for your support. We sincerely hope to have the pleasure of welcoming you back to Mandarin Eastville again in the near future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
chada t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The hotel has beautifully utilized its space. I liked it. I will definitely stay there again if I have the chance. It's another place I would recommend. The accommodation is close to the heart of Pattaya, just a short drive away, but it's not beachfront.
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2 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Khun Chada T. Thank you very much for staying at Mandarin Eastville and for taking the time to share your kind feedback. We are delighted to hear that you appreciated the beautiful and well designed use of space throughout the hotel. It is especially rewarding to know that you would recommend us and are already planning to return for another stay. We also appreciate your helpful note regarding the location close to Pattaya city center with a short drive, while not being beachfront which is valuable information for future guests. Thank you once again for your support. We truly look forward to welcoming you back to Mandarin Eastville again in the future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
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phakorn k. p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
The room is big, spacious, clean, quiet, and beautiful. 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍
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1 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Khun Phakorn K. P., Thank you very much for staying at Mandarin Eastville and for taking the time to share your lovely feedback. We are truly delighted to hear that you found the room spacious, clean, peaceful and beautiful. Your enthusiasm and kind compliments mean a great deal to our team and are very motivating for all of us. Thank you once again for your wonderful support. We sincerely hope to have the pleasure of welcoming you back to Mandarin Eastville again in the near future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
j***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Satisfied with my stay. Spacious and clean room. Comfortable bed. Easy car parking. Staff friendly and helpful. Then we extended 2 nights stay.
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Accommodation's Reply
11 Feb 2026
Dear Guest, Thank you very much for staying at Mandarin Eastville and for taking the time to share your feedback. We are delighted to hear that you were satisfied with your stay and appreciated the spacious and clean room, comfortable bed, convenient car parking and the friendly and helpful service from our team. It is especially rewarding to know that you enjoyed your experience enough to extend your stay by two more nights. Thank you once again for your kind comments and trust in our hotel. We truly look forward to welcoming you back to Mandarin Eastville again in the future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
มงคลธพัฒน์ ว.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
Location is good, easy to go anyway and nearly famous place. All staffs had good service mind.
2 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Khun มงคลธพัฒน์ ว., Thank you very much for staying at Mandarin Eastville and for taking the time to share your kind feedback. We are pleased to hear that you found our location convenient and close to well known attractions and that you appreciated the service-minded attitude of our team. Your positive comments are truly encouraging and mean a great deal to us. Thank you once again for your support. We sincerely hope to have the pleasure of welcoming you back to Mandarin Eastville again in the near future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
P***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
We checked in at almost midnight. The reception staff was friendly. The room was very large. Overall, it was very good.
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1 people find it helpful
Accommodation's Reply
11 Feb 2026
Dear Guest, Thank you very much for staying at Mandarin Eastville and for taking the time to share your feedback. We are delighted to hear that even with a late check-in close to midnight, our front desk team provided you with a warm welcome. It is also wonderful to know that you found the room very spacious and that your overall experience was very positive. Thank you once again for your kind comments. We truly hope to have the pleasure of welcoming you back to Mandarin Eastville again in the future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
มงคลธพัฒน์ ว.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
The staff are friendly and provide good service. The rooms are clean and the breakfast is varied.
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Accommodation's Reply
11 Feb 2026
Dear Khun มงคลธพัฒน์ ว., Thank you very much for staying at Mandarin Eastville and for taking the time to share your kind feedback. We are delighted to hear that you found our staff friendly and welcoming, the room clean and the breakfast selection varied. Your positive comments are truly appreciated and serve as great encouragement to our entire team. Thank you once again for your support. We sincerely hope to have the pleasure of welcoming you back to Mandarin Eastville again in the near future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
N***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
The facilities are great, the staff are friendly and very helpful. The room is big and very clean, feels luxurious. Definitely worth the price. I also want to personally thank the very helpful staff who returned the jacket that I left and send it to my next hotel in Bangkok. Thank you so much…
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Accommodation's Reply
11 Feb 2026
Dear Guest, Thank you very much for staying at Mandarin Eastville and for taking the time to share such wonderful feedback. We are truly delighted to hear that you enjoyed our facilities, found the room spacious, clean, luxurious and felt that your stay was worth the price. Your kind words about our friendly and helpful team mean a great deal to all of us. We are especially pleased that our staff was able to assist in returning your jacket and arranging to send it to your next hotel in Bangkok. It was absolutely our pleasure to help and we are glad everything reached you safely. Thank you once again for your thoughtful comments. We sincerely hope to have the pleasure of welcoming you back to Mandarin Eastville again in the near future. Kind regards, Taninrath Lapatsuttivong Hotel Manager
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