8.8
Very Good
From 151 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.6

Traveler Reviews Straw Hat Tulum

Number of reviews per page
20
40
Top reviews
Jose
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

No water service for two days
Tammy
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Across the street from the airport shuttle! Beautiful atmosphere! Loved it!
Robert
icon-with Partner
with Partner
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Yes..neglected..house keeping poor..only done first day..got locked out of hotel as main door code out of service..free coffee offered was not at first recognized by restaurant at hotel..sand fleas on bed..no change of towels..no staff to complain to ?
Ricky N
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It was nice and basic. Just had a few issues but they were taken care of right away. Would stay again
Elena
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It’s my 3rd time here and I absolutely love this place! Rooms are nice and clean, little balcony just a cherry on top! Right across the street from the ADO bus station which makes it very convenient! A lot of good restaurants around and collectivo to PDC!
Jorge
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room clean, air conditioning amazing. Close to various restaurants and commute.
Yuzhe
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

the toilet is broken. it is very noisy outside. but places was neat and fun.
Francisco
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Some lights on the hallway weren't turning on when going trough
Allen
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Walkable.
Allen
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Easy checking.
Anne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Hotel was in a perfect location as directly opposite the bus station with links to the airport. Very central with many surrounding bars and restaurants
Rutvi
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Amazing property for the price. Full Jungle vibe.
erin
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Beautiful private rooms. Loved the outdoor shower in our room. It felt very private. Only thing is there is no front desk person which is a little weird but it’s easy once you figure it out virtually.
Connor
icon-Leisure
Leisure
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Had the opportunity to meet the owner manager and his wife, real nice people. Cosy place to hang your hat for the night. Would highly recommend.
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

I did not like the self check in and no one at the desk our entire stay. Location was great and room was fine, however there is no TV or off street parking.
Verified traveler
icon-
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

It was a nice stay but if you’re looking for human interaction, you’ll rarely see it because services are done virtually
Jose Fernando Souza
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Stayed at La Tulumeña for 9 and enjoyed it a lot! An amazing environment and set-up, bo-ho chic style, great drink options! Recommend it to everyone.
Kourtney Alise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

I booked here for a quick three day trip with my husband. It is a cute boutique hotel in the heart of Tulum Centro. It is clean and simple.
john
icon-Leisure
Leisure
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

very convenient to ado bus station
Peter
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.