9.6
Exceptional
From 65 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Hotel Zagakukan

Number of reviews per page
20
40
Top reviews
KIN BONG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wife and I love this place. Very quiet and personal hot tub is nice even though it is a bit smaller than I expected. Would try the bigger room next time. Location is good but will need a little bit of walk from station if you don't drive (we didn't). Would be nicer iff we didn't have to lift our luggage for the stairs at front door. Not impossible but it might be an obstacle for some other ppl.
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Trang
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful well curated hotel with convenient location. Loved the onsen in the room! Wish we could’ve stayed longer!
thanawat
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Private rooftop onsen with modern ryokan-style room supported by AI-assisted controls for lights and air conditioner. Walkable to 7-Eleven nearby to buy drinks and snacks for onsen dipping. Conveniently located close to Hakone-Yumoto station to start the Hakone loop trip and/or return to Odawara station.
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice hôtel. Well located and clean.
Carmen Yuek-Po
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amenities were great.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

nice size room. Great in room Onsen
John Ted
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The SPA is amazing! and the room is second to none! besides this, it has the best location, quiet ,near the train station and bus for the loop! Will definitely comeback!
Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice typical room
Phil
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room and great location! Excellent service from friendly staff.
Mary
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff is very friendly and helpful. Onsen is clean and delightful. Great location.
Jamelah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Love the place the room and how quiet it is
Bill
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great Location, close to train station and walking distance to restraints. Very Quiet-the Zagakurkan was fully booked and we did not hear outside noise from anyone. The facility harboured a relaxing zen like atmosphere. The amenities in the room promoted a withdraw from the business of normal life. We would look to stay here again if we were in the area.
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Yuanchao
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff were really helpful and friendly. Trying to best facilitate our needs. The room was new and well designed. Very modern but still sent vibes of traditional Japanese. Onsen was pretty enjoyable!
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The hotel is very charming, and exceptionally clean. There are many restaurants and shops near by the hotel. Extremely convenient area with the bus and train station a few minutes away, to get to the various attractions.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Beautiful property with lovely rooms. Rooftop onsen was fantastic!
Vipanee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Didn’t have an opportunity to visit the restaurant so can’t share a review on the dining. However, the bed comfort and room was superb. Great use of space planning for the room. Everything a traveler would need. Staff is friendly.
Steph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The room was absolutely incredible and the amenities were fantastic. Although we visited in summer and the heat was extreme, the rooftop onsen was still a highlight. Sitting up there while looking up at the Hakone mountains was an unforgettable experience. Hotel is smal and intimate and we very highly recommend dining at the restaurant for an incredible sushi experience.
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Dharma
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I would say the room is fantastic. One of the best layout. If I want to nitpick the parking
Michelle
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Beautiful hotel and room was amazing. Very happy with our stay.
Ryane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.
Number of reviews per page
20
40