Great location, awesome 2 bedroom appartment. Only issue is the reception which is usually only 1 person available and when leaving or entering my rented car was always an issue because I had to keep notifying that I wanted to enter or leave which was not comfortable. Location is a bit noisy because of the near by clubs in a nearby adult street full of clubs.

The location is near the beach, but we can not sleep at night, because there are a lot of bars around the hotel and loud music all night long. No, parking also.

Excelente lugar, las amenidades y localidad justifican precios al doble. Una joya.

The property was near the main beach at Playa del Carmen. The buildimg was clean and the apartment was very spacious and well stocked. Free toiletries. Thete eas parking offered for a fee. Lots of nearby shops, convenience store and market. A must stay.

No comment

Everything about it was more than what I expected except that beds are extra firm. Oscar made us feel welcome as soon as we arrived. He said that rooms with balcony facing the street were noisy so we decided to keep the room he assigned us initially. Daily room service is efficient. Also, it was a great value for the rate we paid. I appreciate everyone’s great service and likely will return. Beach is gone by erosion. Not their fault at all, though. But you can go to playacar for awesome beaches.

To go out, the front wasn’t very nice not very accommodating and was generally not happy to be there.

Suite was fine, staff was fine.

The pool is dirty, the kitchen utensils are very worn out, and the water pressure is very weak.

Location was next to night clubs. Loud noise until 2pm every day made it hard to sleep

Kitchen was minimally stocked, you could do simple meals. No can opener or oven equipment. Dishes were chipped and not a full set of anything

Very cool and nice place

The installation is really good, however they will charge extra for parking and they will charge an extra cleaning fee; it’s not too expensive just be careful with the towels. Keep that in mind :)

First the positives : The 1 bedroom room had plenty of room, a view of the street, a balcony (with no chairs so useless), air-cons worked well, conveniently located near the main "5th" Ave restaurants, shops and bars. Now the negative : the bar half a block away BLASTED MUSIC every night until 3AM so any attempt at sleep was futile. In fairness, at check-in, I was offered either a room towards the back of the place which was smaller with no balcony but a bit quieter OR a larger room with a balcony (no chairs) but noisier. I chose the larger room thinking ear plugs would fix the loud music....NO SO!

Always stay here

I really love the space and the size of the room. And the staff was amazing.

It was nice. Close to everything. Shopping, dinner. Safe for families.

There was old food in the refrigerator, when we got there at the glass, sliding doors were open, therefore, mosquitoes were in the apartment

Pool was not ready for most of the week and pool area need renovations

The apartment is very spacious, and has two bathrooms which is great. But as we were on the main floor, there was no outside sitting area or place to dry swim suits and towels. It was otherwise very comfortable.