Vicky H.

Transit

6.9

/10

Reviewed 1 week(s) ago

The bench on the balcony is broken, the power plugs aren't working... the lights aren't all working either.

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Martin L.

Leisure

8.5

/10

Reviewed 2 week(s) ago

The hotel is okay, although it looks old. The service is good, the pool is spacious, the rooms are clean, and the breakfast is also good.

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D***n

8.5

/10

Reviewed 3 week(s) ago

The room is not very clean, the TV is not a smart TV, an extra blanket is 25K, I paid but was given a very thin blanket, the blanket costs around 25K, hahaha, not a typical hotel blanket. The service is okay, yeah.

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Accommodation's Reply

06 Jan 2026

Dear Sir/Madam, Warmest greetings from Grand Arjuna Hotel. We are very sorry for the inconvenience during you stay. We will definitely take your complain seriously and implement a more initiative service towards our guest next time. Hope will see you again next time with our special services. Best Regards, Grand Arjuna Hotel.

A***e

Staycation

10.0

/10

Reviewed 3 week(s) ago

The friendly staff at check-in provided information about the Grand Arjuna Hotel's facilities, as well as a flexible check-out time.

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3 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Sir/Madam, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel.

I

Indra

8.1

/10

Reviewed 4 week(s) ago

the food not so tasty but the staff very welcome

2 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Indra, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel

MB

M BARRI E.

Leisure

10.0

/10

Reviewed 4 week(s) ago

Very friendly staff, affordable prices, excellent service, delicious breakfast, easy access, and close to the city and tourist attractions. Thank you, Grand Arjuna.

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2 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear M. Barrie E, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel

imas a.

9.4

/10

Reviewed 5 week(s) ago

The room is large, request a direct view of the pool + request HBD writing on the glass, it was accepted☝️👍👍 The room is large Friendly service Good breakfast Thank you, Grand Arjuna 🙏

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+3

3 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Imas, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel

H***i

10.0

/10

Reviewed 6 week(s) ago

Very good for vacation spot, big swimming pool, nice view and warm service, fast response to complaints

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3 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Sir/Madam, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel

T***a

Staycation

8.8

/10

Reviewed 8 week(s) ago

Sorry, the lighting in the room is not bright enough. Breakfast is not very varied🙏🏻

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3 people find it helpful

Accommodation's Reply

26 Nov 2025

Dear Sir/Madam, Warmest greetings from Grand Arjuna Hotel. We are very sorry for the inconvenience during you stay. We will definitely take your complain seriously and implement a more initiative service towards our guest next time. Hope will see you again next time with our special services. Best Regards, Grand Arjuna Hotel.

S

Screw

5.0

/10

Reviewed 9 week(s) ago

not recommended, think again

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1 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Sir/Madam, Warmest greetings from Grand Arjuna Hotel. We are very sorry for the inconvenience during you stay. We will definitely take your complain seriously and implement a more initiative service towards our guest next time. Hope will see you again next time with our special services. Best Regards, Grand Arjuna Hotel.

Verified Traveler

Staycation

8.5

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly and pleasant

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3 people find it helpful

Accommodation's Reply

04 Nov 2025

Dear Sir/Madam, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel.

W***i

6.7

/10

Reviewed 11 week(s) ago

The restaurant area says no smoking, but when I asked the waiter, he told me it was smoking. We brought children, including a baby. Please clarify if it's really no smoking. It's really rude to ask questions like that, as if you don't want to know.

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5 people find it helpful

Accommodation's Reply

04 Nov 2025

Dear Sir/Madam, Warmest greetings from Grand Arjuna Hotel. We are very sorry for the inconvenience during you stay. We will definitely take your complain seriously and implement a more initiative service towards our guest next time. Hope will see you again next time with our special services. Best Regards, Grand Arjuna Hotel.

J***s

Business

8.5

/10

Reviewed 15 week(s) ago

Value for money hotel, especially if your activities around Ciumbuleuit.

1 people find it helpful

Accommodation's Reply

06 Oct 2025

Dear Sir/Madam, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel

bendy

Business

10.0

/10

Reviewed 16 week(s) ago

Friendly staff, delicious breakfast. Recommended hotel.

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3 people find it helpful

Accommodation's Reply

23 Sep 2025

Dear Bendy, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel

SW

Suwata W.

8.5

/10

Reviewed 16 week(s) ago

The staff was friendly and check-in time was very fast.

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5 people find it helpful

Accommodation's Reply

01 Oct 2025

Dear Suwata, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel.

BI

Budianto I.

Leisure

8.2

/10

Reviewed 17 week(s) ago

Got a very good deal from Traveloka. Hotel is good with big room and quite clean. Air con was noisy but still cold.

1 people find it helpful

Accommodation's Reply

23 Sep 2025

Dear Budianto, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel

Reino A. i. M.

Leisure

8.5

/10

Reviewed 18 week(s) ago

Check in and check out was fast even though it was a weekend, the staff was friendly but the hotel looked very quiet, maybe this hotel was on a Sunday to Monday..

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Accommodation's Reply

12 Sep 2025

Dear Reino, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel.

AB

Aldgar B.

8.5

/10

Reviewed 18 week(s) ago

The hotel is nice, because it seems to be an old hotel, so it's worth it for the price.

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Accommodation's Reply

12 Sep 2025

Dear Aldgar. B, Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel.

H***u

6.2

/10

Reviewed 19 week(s) ago

The shower floor is slippery, and the water drains poorly so it pools.

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Accommodation's Reply

12 Sep 2025

Dear Sir/Madam, Warmest greetings from Grand Arjuna Hotel. We are very sorry for the inconvenience during you stay. We will definitely take your complain seriously and implement a more initiative service towards our guest next time. Hope will see you again next time with our special services. Best Regards, Grand Arjuna Hotel.

RM

Rizki M.

9.4

/10

Reviewed 20 week(s) ago

The pizza is spicy, the coffee is delicious

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Accommodation's Reply

28 Aug 2025

Dear Rizki M. Thank you for sharing your experience of staying at Grand Arjuna Hotel Bandung. We really appreciate the review score that you gave to our hotel. Once again, thank you for the review score you gave to our hotel. We are happy to look forward to welcoming you back another time at Grand Arjuna Hotel. Best Regards, Grand Arjuna Hotel.

Grand Arjuna Hotel

Overall Ratings & Reviews Grand Arjuna Hotel

7.9

8.1

8.1

8.3

8.1

Traveler Reviews Grand Arjuna Hotel

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