Mari Queen Hotel - Bui Thi Xuan

Explore Mari Queen Hotel - Bui Thi Xuan
9.4
Exceptional
From 686 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.6

Location

9.6

Service and Facilites

9.4

People often mention about Mari Queen Hotel - Bui Thi Xuan
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Distance to City Center (31)
Staff Friendliness (29)
Room Space (25)
Surroundings (23)
Bedroom (21)
Accessibility (20)
Ambiance (20)
Bathroom (20)
Variety (18)
Check-in/out Time (17)
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Traveler Reviews Mari Queen Hotel - Bui Thi Xuan

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40
Customer reviews
A***k
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8.2
/10
Reviewed 3 week(s) ago
Close to market and access. Outside the hotel, there is plenty of food and a supermarket.
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Verified Traveler
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9.7
/10
Reviewed 6 week(s) ago
The hotel is excellent for its class. Staff were friendly and helpful, though they don't speak much English. We used a translator app to communicate. Room size was okay, but there was no wardrobe in my bedroom, though cloth hangers were available. So I had to hang my clothes here and there. No chair and table were available either. The TV was too smart to simply work, and the staff couldn't get it working. Other than that, the stay was value for money.
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2 people find it helpful
L***n
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5.6
/10
Reviewed 8 week(s) ago
I've never seen a hotel this bad. It's cramped, smells bad, the air conditioner isn't cold and is very noisy, the towels are very old, there are no trash cans in the bathroom, and the space feels stuffy.
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3 people find it helpful
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Nguyen T. T. X.
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9.1
/10
Reviewed 8 week(s) ago
Friendly staff, great experience.
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4 people find it helpful
S***y
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5.4
/10
Reviewed 11 week(s) ago
The room is too small. Indeed, it has a window, but the window is useless and unreachable. The electric socket position is nonsense. I believe the room size is only 9m². No table, so if you need to work, this hotel is very not recommended.
2 people find it helpful
Thủy T. N. t.
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6.0
/10
Reviewed 11 week(s) ago
The room is small, the bed is less than a step from the toilet door. The toilet has a mirror above the ceiling. Every time I need to use the toilet, I have to ask my roommate to leave the room, otherwise… haha. It's really funny. A room like this is only suitable for one person.
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2 people find it helpful
PHAM H. K.
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9.4
/10
Reviewed 12 week(s) ago
It received quite a few negative reviews, but after staying there, I found the staff to be very polite and friendly. I didn't have high expectations for the room amenities, but I did find it clean.
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2 people find it helpful
Reza R.
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Leisure
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5.7
/10
Reviewed 14 week(s) ago
The worst hotel I've ever stayed in in Ho Chi Minh. The bathroom was broken and the water flowed everywhere, which made my bed wet. I complained to the receptionist, but they didn't have a blanket, so I had to wait until the next day to change rooms, which meant I had to sleep without a blanket and with a wet mattress condition. After the next morning, no one came to my room to apologize and move me to another room, so I decided not to change rooms. But when I asked to clean my room from 12 to 3 PM, no one came to do it. So I decided to check out and move to another hotel. When I checked out, the receptionist didn't ask me why I checked out early when I should have checked out two days later.
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1 people find it helpful
B***h
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8.2
/10
Reviewed 19 week(s) ago
The room was too small, not good for the price.
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4 people find it helpful
N***n
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Business
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8.2
/10
Reviewed 20 week(s) ago
Good, clean, right in the center, super convenient with a mart right next door.
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3 people find it helpful
T***y
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Business
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8.7
/10
Reviewed 20 week(s) ago
I informed the housekeeping staff before I left, but they didn't clean it. Otherwise, everything was fine. The room was a bit small, but considering its location in District 1, it was reasonable. There were plenty of food options and amenities nearby.
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9 people find it helpful
K***u
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5.0
/10
Reviewed 20 week(s) ago
The hotel smelled bad, the room was right next to the lobby so it was very noisy and hard to sleep in, the window let in a lot of sunlight, the bathroom had an open-air shower, the slippers were dirty, and the soundproofing was poor.
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8 people find it helpful
T***n
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8.5
/10
Reviewed 21 week(s) ago
The central location in District 1 offers convenient access to many points within District 1 specifically, and other areas in general.
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Accommodation's Reply
20 Jun 2026
Thank you for writing a review and sharing your feedback. We are very happy to hear that you were satisfied and hope to serve you again.
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Nguyen V. A.
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8.5
/10
Reviewed 22 week(s) ago
The staff were enthusiastic, the room was a little small but the bed linens were clean.
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5 people find it helpful
Mỹ Linh
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Business
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8.2
/10
Reviewed 25 week(s) ago
During our two-day stay, there was no housekeeping staff. The hot and cold water didn't work. The towels were dirty and I didn't dare use them.
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8 people find it helpful
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Vensca D. L.
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Leisure
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9.7
/10
Reviewed 26 week(s) ago
Bedroom is clean, toilet is clean also, the AC is super cold, so nice stay in here, when I'll come back definitely stay here again ❤️
7 people find it helpful
L***e
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7.9
/10
Reviewed 28 week(s) ago
The room is too small that the toilet is right next to your head, not really good at the price. The soundproof is terrible, not like good reviews.
5 people find it helpful
H***à
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10.0
/10
Reviewed 29 week(s) ago
Very clean and friendly service, central location with convenient transportation.
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5 people find it helpful
Phương N. N.
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10.0
/10
Reviewed 30 week(s) ago
I am very satisfied with the service here.
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2 people find it helpful
Bundit M.
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10.0
/10
Reviewed 30 week(s) ago
Good service and good location
3 people find it helpful
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