Overall Ratings & Reviews Maison Hotel Phu Quoc

Everything was fine until the hotel staff brought out the bill. What a bummer!

Reasonable price, friendly staff

The hotel is quite convenient, nice view, reasonable price

The hotel has a beautiful view, but the hotel lobby is hot, no fans, no air conditioning, the buffet is bad,

Nhân viên thân thiện. luôn hỗ trợ khách hết mình. phòng có đủ tiện nghi cơ bản. chỉ góp ý là món nước ăn sáng nên sử dụng nước đang sôi vì có buổi sáng ăn phở bò mà ngâm cả buổi bò không thể chín được (chín khoảng 30%)

My family checked in at 7pm, and was informed by the reception that if there are 2 children, the second child will be charged, while my 2 children are 2-3 years old. But the room on Traveloka does not have this information. According to the law, most of the children's policies of the ks/reots are free of charge for 2 children under 6 years old. If there is such an unusual surcharge, you should leave the above information to let you know. I even contacted the hotel to confirm the booking, and also noted that there were 2 babies, and asked if there was a crib, so why didn't I inform you at that time? While you contact, there is still a message to ask if you need to book a shuttle. Although when I said the above to the front desk, she kept quiet and didn't say anything and didn't ask for a surcharge, but I still rate the service as too bad. Next, when I entered the room, I saw that the refrigerator was leaking water. Even more terrible is that the room does not have hot water, not to mention because it runs out of hot water in the evening, the next morning it is sunny and still has absolutely no hot water. Breakfast is just a few dishes of fried cabbage, dry fried rice, dry char siu sausage, a few slices of bread that is literally as hard as a rock. My family can eat every dish - chicken noodle soup and fried egg for a meal. If you even need a hotel to stay overnight for 1 night to catch the bus to Vin in the morning for your convenience, I would advise not to book this hotel, because the quality and service are not worth it. .

Phòng mới sạch sẽ, rộng rãi, thoáng mát. Dịch vụ tốt: dọn phòng, thay khăn mỗi ngày, bổ sung nước hàng ngày. View biển xuất sắc. Ngay trung tâm Dương Đông thuận tiện đi lại

The room is a bit small but clean, close to the center

Nice room, clean, worth to stay, next time I come back, I will book again

Good services, simple but yummy breakfast, especially love hotel ' s shampoo. Definitely will come back next time.

Phòng hơi nhỏ nhưng sạch sẽ.

Do mình lịch trình di chuyển suốt ngày nên không chọn resort nghỉ dưỡng mà chọn Maison cho gần trung tâm, tiện di chuyển, đi bộ ra chợ đêm được không quá xa. khách sạn không có vườn xung quanh, nhưng view cao ngắm biển và thành phố. Ăn sáng ít món nhưng nhà hàng view biển đẹp mát. Nhân viên dễ thương, bạn Thùy hỗ trợ mình rất tốt về đặt phòng, chọn view cao, ngắm cả hoàng hôn phía biển và bình minh trên núi, mình rất hài lòng. Phòng cách âm chưa tốt, diện tích vừa phải, sạch sẽ. Phù hợp giá tiền và nhu cầu.

Khách sạn mới sạch gần biển ăn sáng ok

The hotel is clean, the front desk staff and service are friendly and always ask how the customers are. Breakfast is a bit limited but it's okay Everything is very good, right near the food area, so next time I will visit

Great location, 1 minute to Phu Quoc night market, staff were extremely helpful and friendly and professional. Room was clean and new, very comfy bed, good breakfast. Highly recommend!

Clean hotel. No ironing machine available. However, the staff is enthusiastic. 8/10

Not staying in the right room set on the app

The reception is friendly, the room is clean, the design is beautiful, the view is also beautiful. Near the sea, near the market, … In short, the experience is very ok!

Clean, modern hotel, close to the center. But I had an unhappy experience with the security guard and the front desk staff

The receptionist enthusiastically supported me with information from the time I had not yet checked in, because it was my first time in Phu Quoc so I needed to learn a lot and was answered very enthusiastically 👍, the breakfast buffet had many dishes, I personally found it quite delicious and suitable for my taste, the rooftop has a rooftop for drinking coffee and taking pictures which is quite beautiful, the room is suitable for the price, next time I have the chance I will come back ✌️