8.8
Very Good
From 48 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.2

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Traveler Reviews Hakonowa Hot spring inn

Number of reviews per page
20
40
Top reviews
Hannah
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We loved staying here! So much attention to detail and the hosts made us feel very welcomed. The soup and pastries were a lovely touch!
Marissa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My friend and I stayed one night and wish we could stay for longer. Lovely staff, nice private onsen and there is a restaurant on the first floor and rooms are on the top floor, the restaurant is a bit pricey but food was delicious. Overall, wonderful stay, highly recommend.
Andrew
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Old building and very small, but charming and cosy. Enjoyed the hotspring bath and the burger restaurant, too.
Tanushree
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This was more like a hostel and not a ryokan. Shared bathroom and toilets. We were informed about it the night before and given the option to cancel if we didn’t want that. However, our booking was non refundable within 24hrs of check in. We were not happy about it. They did not serve breakfast. They only gave some bread rolls in the room , we were expecting traditional Japanese breakfast at a place that calls itself ryokan. Their hot spring is not real natural hot spring. They have a hot bath what uses water procured from a hot spring and recirculated. We had to make our own beds . This is a traditional bed we had to make by putting the mattress on the floor and then using bedding etc. there was not help provided by the staff. If there was no staff at the restaurant downstairs then there was no staff on premises. The only good thing was the burgers they served downstairs were really good but very expensive!!
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Milagros
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

This little gem truly rocks! Close to the rail station, only 8 min walk. The property is a historical building, owned by a Geisha. Its a only 3 rooms facility. The onsen is great a plus to rest from a day of hiking. Couple things to be aware: bathroom is shared. Not a problem, at least in my case and i was a little aprehensive with this but, i didnt find an issue. The shower is in the onsen, so my advice, as soon as you arrive chose your time and put your room in the time you prefer, i did that and it worked great. The hotel is the same location of Burger Box, the best burger i ever tried! Dont miss the Matcha beer! Excellent place! The whole building is art!
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Verified traveler
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We had an incredible time, the on sen was lovely, clean and well-kept (there is a schedule for all the guests to block off an hour to use which is plenty of time). The rooms were cute, decorated in traditional Japan aesthetic, adorable kimonos, slippers, tea, and many amenities. You get a nice meal that is waiting in the refrigerator and there is also a restaurant conveniently downstairs( Burger Box, has vegan options!). The 2 ladies working there were very sweet, attentive, engaged, and had wonderful service throughout our stay, would highly recommend and stay again.
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Weilin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great traditional Japanese room, very friendly staff, very clean, Onsen in the hotel. Only downside is the shared bathroom, not very big issue for short term stay.
Bethany
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This was a secure ryokan with only 3 rooms on the top floor. We could store our luggage there before our check in and for a few hours after checkout, which was really helpful. Toilet upstairs near the room but shower in the onset area (spa not traditional onset). But noisy with creaky floor at night. Smell of sewage in room at night, but not too strong and mitigated by use of aircon all night for ventilation. Overall it was a really nice stay, with gorgeous breakfast (self made but ingredients provided)
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Stephanie
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

It is one of those rare places that describing with words would not do it justice. From the quaint streets leading to the inn, to the building itself and a staff that felt authentic in their kindness, the experience will stay with me.
Wei
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The staff I was nice . But the room is too small that we don’t even have place to put our luggage
Hiu Tung
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Family
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

there are no any bathrooms or toilets in the room, need to walk out of the room and have showers downstairs, so inconvenient
Kimberley
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Loved our stay!
kritika
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

This is one of the best private onsen, traditional Japanese hotel that you can try in the hakone area. I almost don’t want to leave a great review because I want to be able to book it again. Super clean. The breakfast provided was delicious. And the star of the show is the private onsen that can be booked once you’re on the property. I wish we stayed longer. Beautiful accommodations!!
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Victoria
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Great stay for solo traveler one night! Such a cute boutique accommodation. Know that it’s a shared toilet and shower (at the onsen on bottom floor) but this was fine for one or two nights. I wish I had time to try the restaurant Buger Box! The ladies working the restaurant were very friendly with great English.
Alvin Marcelo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

This ryokan made us wish that we stayed an extra day in Hakone. The ryokan was a perfect place to get home to after you do a tour of the many sights of Hakone. Though the ryokan was provided with modern utilities, it has retained the authentic Japanese charm, even when it offers a very good burger restaurant. The Onsen was perfect. We actually got lost while trying to look for it, but it was a great sigh of relief when we got to one of the most charming places we’ve seen.
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shizuka
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

The Hakonawa guest is beautifully situated in the hills of Hakone. Tucked a short walk away from the main street, you cross two beautiful bridges and are taken into a beautifully peaceful corner. The staff are very helpful and kind. The rooms are perfectly clean, and for those that havnt stayed in a guest house or ryokan, this is a great introduction! The onsen is shared between the guests by a booking system that ensures everyone gets the chance to enjoy, a definite must try. Lastly the breakfast, that you find in your room upon arrival and is topped up daily, is amazing. There is a self service area for you convenience that has everything you will need. We really enjoyed our stay here thanks to the care and attention from the wonderful team
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Chun
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Put a bigger sign in front of the house
Rhiannon
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

What a lovely place to stay, very clean and comfortable and not too difficult to find. Especially enjoyed the breakfast.
Adriana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The bedding was extra comfortable. The tea and food was outstanding.
Andy
8.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Clean with hot spring bath (not natural spring). Really small room. Had to get used to communal toilet and bath. Walls between rooms are thin. We had the misfortune of having a noisy neighbour who kept us up well past midnight.
Number of reviews per page
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