Overall Ratings & Reviews Grand Lee Hotel

I stayed for 2 nights. The first night everything was ok. The staff was enthusiastic, the room was clean and comfortable. However, on Monday night, around 12 o'clock, when I got back to my room, the security guard said there was no more parking space and told me to park in a nearby parking lot for 100k. Initially, before arriving, I asked the receptionist clearly if there was a parking lot for me to stay. The next day, I waited to meet the manager to resolve the issue, but the manager was not at work. The receptionist asked for my phone number to contact me later, but I didn't get a call. I was very disappointed because I had planned to stay here next time. But I guess I'll stop.

Room is fragrant and clean Friendly receptionist

The hotel is not located very close to the center, but it exceeded my expectations. The room is fully equipped, the hotel supports early check-in if there is a vacant room, even after checking out, I can still temporarily leave my suitcase if it is not time to go to the bus station or airport, the support staff is attentive, I went out until 3-4am and there was still a support staff with a quite pleasant voice. I met 2 security guards, an older guy was normal, the younger guard was very enthusiastic, helping me carry my suitcase and open the car door very enthusiastically. Overall, I highly recommend this hotel.

Security guard and staff are enthusiastic, check-in time is flexible, room is clean and beautiful.

When I checked in, the bed sheets and pillows were stained with blood. When I went down to talk to the receptionist, they asked if I had checked out correctly. I told the receptionist, but the receptionist didn't try to fix it, but still checked out the room, without even a word of apology, bad attitude. The service style is so bad, and the professionalism is not there at all, bad experience and will not come back

Actually, I only read rv on booking apps but I'm very satisfied, the hotel is new, clean, more beautiful than in the picture, with this price, I'm so satisfied. If I have the opportunity, I will definitely book this hotel again.

I had a pleasant experience when I stayed here.

A very decent stay, all good!

Enthusiastic staff, came back a second time, have the opportunity to come back again

Khách sạn sạch sẽ, đủ tiện nghi. Yên tĩnh

The staff and the hotel was fine. We recommend that the hotel should have some additional irons for guests to use. Neighboring guests were smoking and playing loud music made our stay unpleasant.

The hotel is clean, although a bit far from the center. Enthusiastic staff

The hotel is clean, the staff is very enthusiastic. However, just a little bit far

Good Ksan, each room is a bit dark. All you can see is the wall

Too many mosquitos, flying ominously

Khách sạn mới, đẹp, phòng thoáng, mọi thứ đều okey, hơi muỗi nhưng báo các bạn nhân viên được hỗ trợ ngay ạ. Có dịp sẽ quay lại

khách sạn đẹp, sạch sẽ, thoáng mát, đầy đủ tiện nghi, nhân viên thân thiện, làm việc chuyên nghiệp

Phòng sạch sẽ, hơi nhỏ. Mình đặt view sông nhưng khi nhận phòng không phải, dịch vụ ổn.