8.5
Very Good
From 1,554 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about Four Points by Sheraton Jakarta Thamrin
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Staff Friendliness (14)
Accessibility (12)
Bedroom (12)
Surroundings (11)
Bathroom (11)
Distance to City Center (10)
Ambiance (8)
Soundproof (8)
Taste (8)
Room Space (7)
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Traveler Reviews Four Points by Sheraton Jakarta Thamrin

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40
Customer reviews
SYARWANI P.
icon-Leisure
Leisure
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9.7
/10
Reviewed 6 day(s) ago
Friendly, fast service and very strategic location
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Magdatilla
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Very strategic hotel, all staff are very friendly and helpful, really recommended, super.
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D***i
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Awesome services in good price and location near by city center.
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k***l
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The room is not big. Suitable for single traveler because TJ station or MRT is right in front of the hotel.
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Willem K.
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Business
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8.7
/10
Reviewed 13 week(s) ago
Stains on towel and bed sheet.
1 people find it helpful
R***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I used public transport to reach this establishment from and to the airport. It was really convenient. The check-in and check-out process was smooth. The staffs were helpful and I get to keep my luggage at the front desk before check-in and after check-out time. Thank you, Four Points!
1 people find it helpful
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
My wife had an unfortunate incident, but the hotel staff were very helpful. They saved my wife well and even offered the option of an ambulance. I really appreciate their support. Thank you!
1 people find it helpful
Z***y
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 26 week(s) ago
Security at the drop off lobby was really complicated. Wanting to check in the car, I couldn't valet it first, like, try to be more initiative. Got a room with a giant column blocking the view. Even though it was only a 1 night transit. It's a shame to use the "Sheraton" branding.
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1 people find it helpful
Eni R.
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Leisure
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10.0
/10
Reviewed 30 week(s) ago
New Year's Eve here, it was fun to walk to the HI roundabout to see the fireworks, the friendliness of the staff is top notch👍especially the staff at the restaurant & receptionist, the food variations are not many but they all taste delicious, there is ice cream too, the room is comfortable with a nice view, I want to stay here again sometime
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Betuel P.
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Leisure
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9.4
/10
Reviewed 31 week(s) ago
the hotel staff is friendly and very helpful, the room is also comfortable..it's just a shame that it's not soundproof and when I stayed on 23-26 Dec 2024, it was under renovation so there were quite a lot of knocking sounds😁..the food is standard..
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Inge S.
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Business
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8.7
/10
Reviewed 33 week(s) ago
It's really nice to stay here because the office is in the next building. Just walk and you'll be there.
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Inge S.
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Business
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8.7
/10
Reviewed 33 week(s) ago
Everything is great. Staff very friendly and helpful. However, it is just noisy with the busy road and renovation.
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harry w. s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Thank you it's wonderful journey, keep it all the best
1 people find it helpful
Lusi M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
When we came to the hotel and check for the bathroom, we found small hairs on WC, so we called the Front desk to clean it. And the staff really quick in handle this discomfort. Please keep up the good work and please do deep clean for the room especially bathroom for the next guest.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Friendly staff, delicious food and many variations. Clean and comfortable hotel.
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1 people find it helpful
Furqan I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
Simple, suitable for short trips to or seeing the center of Jakarta.
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1 people find it helpful
T***a
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
The hotel is comfortable and nice and clean.
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Arius W.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 53 week(s) ago
A night stay for transit … unfortunately the sound from main road was disturbing 😩 though hotel provided ear plug (this can not be for such 😬). Other than that was OK 👍.
2 people find it helpful
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Fahda A.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 54 week(s) ago
Good food, good ambience, strategic location, friendly staff.
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1 people find it helpful
Yulia W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Have stayed at Four Point Thamrin and Surabaya several times. Friendly prices, close to the city center, friendly staff and the atmosphere of the hotel and rooms are very pleasant.
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1 people find it helpful
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