The staff are friendly and provide enthusiastic support to customers.

The room was dirty, the toilet was clogged, and there was constant noise. Even during my afternoon nap, I could hear the sound of a drill working on the ceiling and walls – it was so messy. I will never come back again.

The hotel is clean, and the staff are very helpful and enthusiastic. The hotel is located in an area with many breakfast places and cafes.

The room was very nice and clean, and the staff were lovely.

The rooms were clean and the staff were friendly.

Everything was pretty good for the price, but I'd like to suggest how the hotel treats easygoing guests. My room had a leak in the toilet, and when I reported it to the staff, they said they would have someone fix it. I listened and went out, but when I returned, the leak was still there, and I received no explanation. While waiting for my taxi after checking out, I overheard another guest complaining about the leak and asking for immediate assistance. The hotel then changed the room for that new guest. The hotel knew the room was leaking but still accepted the guest. They might overlook it for easygoing guests, but they only deal with those who insist on a solution.

Staff not enthusiastic, interior is a bit old

- Standard 3-star hotel room - Easy access to the hotel, near the center - Enthusiastic, friendly staff, let me check in early

Arrived at 1 PM and was told check-in strictly at 2 PM. So waited at the small lobby sofa seats. Building looks new. Room size is adequate, bright, and comfortable. Simple breakfast in annex building. Within a quiet neighborhood. Need to walk approximately 100 m to the Main Street where you will find some local foods around.

Ăn sáng ngon, sân trước rộng rãi, Phòng sạch sẽ, Nhân viên nhiệt tình. Gần trung tâm, đường vào khách sạn đẹp. View phòng thoáng

Khách sạn dễ thương, phòng sạch sẽ, mình ở tầng 4 phòng có 2 cửa sổ rất là thoáng luôn, nhân viên cực kì dễ thương, khách sạn cách hồ Xuân Hương cũng gần.