Some of the hotel staff were very friendly, some were just so-so, hehe. It was my first time booking a capsule room, so I didn't know how to use it. I think it would have been better if the receptionist had asked if I had been in a capsule room before. If I hadn't (like me), they could have shown me around and explained how to use it, because I had to ask someone else. The room was clean, and the hotel staff cleaned it regularly at certain times. There was an ironing facility and a shared bathroom (although there was a guy who had used the bathroom and it smelled of urine), but it was cleaned again by the hotel staff. Breakfast was provided and it was delicious, so when I got home I didn't have to worry about what to have for breakfast. This capsule hotel is perfect for travelers who want to save money.