Traveloka (22)
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8.7
Very Good
From 22 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.5
Meal
8.8
Location
9.0
Service and Facilites
8.7
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Traveler Reviews Hero Hostel & Billiards
Number of reviews per page
20
40
Customer reviews
T***h
Business
9.4
/10
Reviewed 14 week(s) ago
Spacious and clean room. Friendly staff. Reasonable price. Very suitable for those who travel alone and short business trips.
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T***h
8.2
/10
Reviewed 30 week(s) ago
Friendly staff. The hotel is centrally located near many streets selling food and drinks. The room is clean. The room is 10-15m2 wide enough for 1 person, if 2 people are too small.
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2 people find it helpful
P***n
Staycation
10.0
/10
Reviewed 56 week(s) ago
A very ok place to stay, the owner and staff are very cute and enthusiastic. Will stay here when I have the opportunity to come to Chau Doc.
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1 people find it helpful
NN
Ngan N. H. L.
5.7
/10
Reviewed 57 week(s) ago
phòng ốc ổn nhưng nhân viên bất ổn lắm ạ. thuê xe báo trước rồi nhưng lại không chuẩn bị, giá lại cao hơn chỗ khác, nói chung là 1 lần không quay lại đâu ạ
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TT
Tran T. H.
8.5
/10
Reviewed 70 week(s) ago
Rất tốt! Tôi cảm thấy rất hài lòng!
2 people find it helpful
nh
nguyen h. h. n.
10.0
/10
Reviewed 75 week(s) ago
Quá oke ạ sạch sẽ nhân viên nhiệt tình, sau mình sẽ quay trở lại ủng hộ tiếp
3 people find it helpful
MG
Markus G.
8.8
/10
Reviewed 78 week(s) ago
Nice team, nice room and a good location!
2 people find it helpful
TH
TRUONG H. Q. T.
9.7
/10
Reviewed 93 week(s) ago
The room is clean, new, beautiful. Good price. Enthusiastic staff. Will come back here!!!!
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2 people find it helpful
Accommodation's Reply
12 Sep 2023
Welcome,
Hero Hostel & Billiards would like to thank you for taking the time to rate our hotel's services. Hero is very happy to have served you with clean, new and beautiful rooms, and affordable prices are also highly appreciated. The hotel's staff always do their best to ensure that you have a great experience and receive dedicated service.
We look forward to welcoming you back again at Hero Hostel & Billiards. If you have any special requests or questions, please contact us. We will always be ready to respond and provide the best service to you.
Thank you very much and look forward to seeing you again soon.
Best regards,
Hero Hostel & Billiards Team
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Le Yen N.
9.7
/10
Reviewed 93 week(s) ago
Clean place, enthusiastic staff
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4 people find it helpful
Accommodation's Reply
12 Sep 2023
Welcome,
Hero Hostel & Billiards would like to thank you for your positive review regarding the cleanliness and enthusiasm of the hotel staff. This is a great encouragement for us to maintain and improve the hotel's service quality.
We are always committed to providing a clean space and dedicated service to ensure you have the most enjoyable and comfortable experience at Hero. If you have any comments or suggestions for us to improve, please share. We are always listening and ready to provide the best service.
Looking forward to serving you again soon at Hero Hostel & Billiards. Thank you again for choosing to stay with us.
Best regards,
Hero Hostel & Billiards Team
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Nt
Nguyen t. h.
8.8
/10
Reviewed 174 week(s) ago
Spacious room. Arrived at midnight and went to worship Ba, but the staff was still enthusiastic despite being woken up in the middle of the night. Full props. The downside is that the toilet valve system is a bit noisy. Cleanliness is not equal to places specializing in tourism, at an acceptable level. Great location, surrounded by restaurants, coffee shops, markets, supermarkets. There is ample parking
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2 people find it helpful
MAI T. N. A.
9.4
/10
Reviewed 175 week(s) ago
The hotel has a cafe, a billiard shop, a motel in the same place. The location is very nice, around many cafes and entertainment places. Nice, clean, airy, spacious room. The only minus point is that the wooden plank floor is a bit thin, so the feeling of vibration is quite strong, with the stairs being a bit high, the elderly will have difficulty.
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1 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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