Luwansa Hotel and Convention Center Manado

Explore Luwansa Hotel and Convention Center Manado
8.9
Very Good
From 1,694 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.9

Location

8.9

Service and Facilites

8.9

People often mention about Luwansa Hotel and Convention Center Manado
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Ambiance (104)
Bedroom (101)
Room Space (94)
Bathroom (93)
Staff Friendliness (90)
Hotel Area (90)
Taste (87)
Variety (82)
Accessibility (75)
Family Friendly (74)
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Traveler Reviews Luwansa Hotel and Convention Center Manado

Number of reviews per page
20
40
Customer reviews
e***y
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8.5
/10
Reviewed 3 week(s) ago
Nice hotel, nice location, decent room.
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c***a
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Business
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8.5
/10
Reviewed 6 week(s) ago
The staff was very friendly. They were very helpful with all the information needed. They provided many recommendations. The rooms were clean. The bathrooms were clean. The room design was nice. The hall smelled nice, and the carpet didn't smell. I highly recommend staying at Luwansa Hotel Manado. When I go to Manado, I always stay at Hotel Luwansa. Thank you, Luwansa Manado.
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c***a
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8.5
/10
Reviewed 6 week(s) ago
Friendly staff. Clean rooms. Great location. Quiet. Complete amenities.
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R***n
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10.0
/10
Reviewed 7 week(s) ago
It was so much fun and so satisfying.
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Mohammad A. G.
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Business
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10.0
/10
Reviewed 8 week(s) ago
Best hotel Manado Luwansa, will come back here again.
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T***a
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Staycation
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8.5
/10
Reviewed 8 week(s) ago
The hotel is nice, with comfortable facilities like the pool, gym, and playground. The service is friendly, but I was a little disappointed that the TV wasn't a smart TV.
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Verified Traveler
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Business
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9.3
/10
Reviewed 8 week(s) ago
The rooms are nice, spacious, and clean. Access is not too far from the city. For a 4-star hotel, I think the breakfast variety and taste could be improved.
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Meliana L.
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10.0
/10
Reviewed 9 week(s) ago
Very satisfying, clean, fragrant, with a wide menu. Access is also very, very easy.
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A***y
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8.5
/10
Reviewed 10 week(s) ago
The service (check-in-check-out) at the reception was super fast!! Awesome 👍🫰
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C***i
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Leisure
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8.5
/10
Reviewed 10 week(s) ago
Always fall in love with the sunrise at this hotel
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C***i
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8.5
/10
Reviewed 10 week(s) ago
This hotel is very comfortable, I like the sunrise the most.
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feronica n.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
My favorite hotel for a staycation. Comfortable rooms, friendly staff, clean hotel, easy access to everything. The food is also delicious. Absolutely my favorite. I once stayed there for 10 days with my husband and kids because it was so comfortable, haha 🫶
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Budin
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
One of the best hotels I stayed at while in Manado. The rooms are aesthetically designed and spacious enough to comfortably relax. The staff is also friendly, and the hotel atmosphere is quite comfortable. Thank you and continued success.
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Verified Traveler
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8.8
/10
Reviewed 11 week(s) ago
Hotel staff is friendly, facilities are ok, rooms are comfortable.
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1 people find it helpful
Verified Traveler
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8.0
/10
Reviewed 13 week(s) ago
The hotel is still new, so it's comfortable and clean. The staff are friendly, but they don't smile much. I stayed for 12 days, so I had to follow the restaurant's menu rotation every day for breakfast. The menu variety is lacking, the taste is mediocre, not reflecting the taste of 4-star food. The restaurant staff are friendly and efficient. The chef who makes omelets is often not there, until the food is finished, the eggs are not delivered. Towels were not provided once, so I had to call. The Wi-Fi in the room was slow on weekends, even though I work online and need a stable internet connection. For room cleaning, you have to mark the blue hanger to ask for cleaning, otherwise it will not be cleaned. If you don't need a location that is quickly to the city center, this hotel is suitable, but if your activities require a quick get to the city center, please consider it. Overall, I give it a 7/10 rating.
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Accommodation's Reply
17 Aug 2026
Dear Valued Guest, Thank you for choosing to stay at the Luwansa Hotel & Convention Center Manado. We are very sorry to read your feedback that our service, which is renowned for guest satisfaction, did not meet your expectations. We value all guest feedback and will take your suggestions into consideration to improve our services. We hope to welcome you back soon. Sincerely, Rudiono, Rooms Division Manager
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R***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel is clean and new.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Rudiono, Rooms Division Manager
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r***n
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Staycation
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10.0
/10
Reviewed 16 week(s) ago
The food is delicious, the Manadonese porridge and rica roa are the best 🥰. The room is clean, the bathroom is clean, the staff is friendly, the hotel is clean. I enjoyed staying here as requested, there was a message and it was made. Thank you Luwansa Hotel Manado ❤️
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Victor O.
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Staycation
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10.0
/10
Reviewed 17 week(s) ago
Clean, good food, friendly, etc.
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Rudiono, Rooms Division Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
A hotel with great facilities and excellent and extraordinary service. I was very impressed, especially the staff at the front desk, restaurant, and HK. They were very nice and friendly. Their service was amazing 👍😍❤️
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review. I am delighted to hear that you enjoyed your stay and thank you very much for your compliments. We will certainly share this review with our staff. We hope to welcome you back to The Luwansa Hotel & Convention Center Manado again soon! Sincerely, Rudiono, Rooms Division Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very cozy and comfortable. Gonna stay there again. 💕
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Accommodation's Reply
25 Jul 2026
Dear Valued Guest, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Sincerely, Rudiono Rooms Division Manager
Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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