8.3
Very Good
From 970 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about DENZ Express Bintaro
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Bedroom (46)
Staff Friendliness (45)
Accessibility (36)
Ambiance (36)
Room Space (33)
Bathroom (32)
Surroundings (27)
Check-in/out Time (27)
Distance to City Center (26)
Hotel Area (26)
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Traveler Reviews DENZ Express Bintaro

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
It's cool, but there were some issues upon check-in. I had to complain for the first 2 hours because the room was noisy, with the AC in room 201 banging. Eventually, I was moved. Due to various reasons, I had to move again, up to 4 times. But the service was very good and polite. Improve communication and room cleanliness.
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
I've stayed here several times and always found the rooms comfortable, especially since check-in was hassle-free, the service was friendly and responsive if you need anything.
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Nice place for a short stay and friendly staff
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N***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The staff is very friendly and responsive
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Accommodation's Reply
05 Aug 2025
Dear N*r, Warmest greetings from Denz Express Bintaro Hotel. Mr. D*o, thank you for your great review. We are very happy that you had a pleasant experience. Our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to our hotel. Sincerely, Hotel Manager. Rosyid.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The room's AC is not cold enough, maybe it can be upgraded again
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Friendly staff, easy check-in process, easy to find location.
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Accommodation's Reply
21 Jul 2025
Dear Mr. D*i, Warmest greetings from Denz Express Bintaro Hotel. Mr. D*i, thank you for your great review. We are very happy that you had a pleasant experience. Our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our hotel. Sincerely, Hotel Manager. Hesti.
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Yohanes A. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Nice and very friendly staff...
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Yohanes, Warmest greetings from Denz Express Bintaro Hotel. Mr. Yohanes, thank you for your wonderful review. We are very happy that you had a pleasant experience. Our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to our hotel. Sincerely, Hotel Manager. Hesti.
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d***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The place is nice and it's also not crowded. It's great. Come there anytime, okay?
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Accommodation's Reply
21 Jul 2025
Dear Mr. D*o, Warmest greetings from Denz Express Bintaro Hotel. Mr. D*o, thank you for your great review. We are very happy that you had a pleasant experience. Our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our hotel. Sincerely, Hotel Manager. Hesti.
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G***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel is perfectly suitable for a short stay, clean, comfortable, and easily accessible.
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Accommodation's Reply
21 Jul 2025
Dear Mr. G*r, Warmest greetings from Denz Express Bintaro Hotel. Mr. G*r, thank you for your great review. We are very happy that you had a pleasant experience. Our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our hotel. Sincerely, Hotel Manager. Hesti.
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G***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is perfectly suitable for a short stay, clean, comfortable, and easily accessible.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. G*r, Warmest greetings from Denz Express Bintaro Hotel. Mr. G*r, thank you for your great review. We are very happy that you had a pleasant experience. Our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our hotel. Sincerely, Hotel Manager. Hesti.
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Rahma W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly, the room is nice, thank you.
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Accommodation's Reply
21 Jul 2025
Dear Ms. Rahma W, Warmest greetings from Denz Express Bintaro Hotel. Ms. Rahma W, thank you for your wonderful review. We are very happy that you had a pleasant experience. Our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We place the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to our hotel. Sincerely, Hotel Manager. Hesti.
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R***o
icon-origin-TRAVELOKA
5.7
/10
Reviewed 5 week(s) ago
The AC was hot, the sheets had lots of stains as if they hadn't been washed, the towels smelled, the area in front of the room was noisy, disturbing my rest.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. R*o, Thank you for choosing Denz Express Bintaro Hotel as your accommodation and for sharing your review of your stay. We apologize for any inconvenience during your stay. Thank you for your feedback regarding our hotel. We strive to provide the best service for our guests. See you again in the future, and your next visit will be even better. Warm regards. Hesti, Hotel Manager.
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R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Good staff, not boring, good experience.
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mr. R*y, Warm greetings from us at Denz Express Bintaro Hotel. Mr. R*y, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Hesti.
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Worth every rupiah. Cozy place for sure
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Accommodation's Reply
03 Jul 2025
Dear Mr. I*a, Warm greetings from us at Denz Express Bintaro Hotel. Mr. I*a, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Hesti.
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S***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Clean, you won't regret staying overnight near the bus stop bus way.
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Accommodation's Reply
23 Jun 2025
Dear Mrs. S*t, Warm greetings from us at Denz Express Bintaro Hotel. Mrs. S*t, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our hotel. Best regards, Hotel Manager. Hesti.
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Sanjung G. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is very comfortable and the staff are also nice.
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Accommodation's Reply
23 Jun 2025
Dear Mr. Sanjung, Warm greetings from us at Denz Express Bintaro Hotel. Mr. Sanjung, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Hesti.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is nice, but the service is a bit slow. The AC is not cold enough.
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Accommodation's Reply
09 Jun 2025
Dear Mrs. M*a, Warm greetings from us at Bintaro24 Hotel. Mrs. M*a, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Hesti.
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S***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The staff is friendly, very helpful.
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Accommodation's Reply
09 Jun 2025
Dear Mr. S*o, Warm greetings from us at Bintaro24 Hotel. Mr. S*o, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Hesti.
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
ex and make it comfortable
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Accommodation's Reply
26 May 2025
Dear Mrs. a*a, Warm greetings from us at Bintaro24 Hotel. Mrs. a*a, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Hesti.
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p***a
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 12 week(s) ago
The technician service is very slow. I had to wait 30 minutes and couldn't enter the room because the door was locked from the inside. The receptionist's performance could be accelerated. I waited quite a long time when I wanted to check out and extend. I asked for a cleaning room from 11 am and it was only done at 3 am. It was a bit noisy because it was being repaired.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mr./Mrs. P*a, Warm greetings from us at Bintaro24 Hotel. Mr./Mrs. P*a, thank you for giving a good review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Hesti.
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Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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