K***a

10.0

/10

Reviewed 3 day(s) ago

Good service, great cleanliness.

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Accommodation's Reply

03 Jun 2026

Dear Ms. Krishna, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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Gunawan

Staycation

8.7

/10

Reviewed 6 day(s) ago

Strategic location, close to ICE BSD and restaurants. Family Mart and Alfamart are also nearby. The lobby is on the second floor, and you have to climb one flight of stairs before taking the elevator to your room. My room had a single bed, but it seemed like two mattresses were pushed together, making it a bit uncomfortable. Otherwise, it was fine.

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Accommodation's Reply

03 Jun 2026

Dear Mr. Gunawan, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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Desi I. S.

8.5

/10

Reviewed 1 week(s) ago

There's a private room for breakfast. The menu is quite extensive. The food is delicious. I like it.

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Accommodation's Reply

26 May 2026

Dear Ms. Daisy I.S., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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F***m

8.5

/10

Reviewed 1 week(s) ago

Nice stay, good hotel. Great view.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guests, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and a comfortable stay for you. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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Indiana M.

9.4

/10

Reviewed 3 week(s) ago

The room was clean and spacious, unfortunately there were no drinks provided in the room.

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Accommodation's Reply

12 May 2026

Dear Indiana M., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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m***a

Leisure

9.4

/10

Reviewed 4 week(s) ago

Good, affordable and the rooms are quite big.

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Accommodation's Reply

06 May 2026

Dear Maria, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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D***n

Business

10.0

/10

Reviewed 5 week(s) ago

Its proximity to ICE and the Aeon Mall shopping center makes this hotel a top choice for business travelers. The ambiance and amenities in the rooms are excellent, tidy, comfortable, and pleasant.

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Accommodation's Reply

06 May 2026

Dear Valued Guests, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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S***i

10.0

/10

Reviewed 5 week(s) ago

Every time there's a concert at ICE BSD, I always stay here... The room is clean, the staff is friendly and very helpful. Even though I booked a non-smoking room but got a smoking room, they were able to minimize the cigarette smell to the point where it almost didn't feel like the room was actually a smoking room.

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1 people find it helpful

Accommodation's Reply

29 Apr 2026

Dear Ms. Safitri, Dear Gentlemen/Ladies, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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I***I

Business

10.0

/10

Reviewed 6 week(s) ago

Budget hotel with many destinations in reach within minutes. Calm and peaceful room (no concert event may took the cause). Helpful staff, and facilities (token self-laundry with ironing table) support for business traveler. Sure will be back for more.

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Accommodation's Reply

29 Apr 2026

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Yudha T.

Business

9.1

/10

Reviewed 6 week(s) ago

The room was comfortable. The staff was responsive. It was close to ICE and other malls. I'll definitely stay here again. Highly recommended.

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1 people find it helpful

Accommodation's Reply

22 Apr 2026

Dear Mr. Yutha Tama, Dear Gentlemen/Ladies, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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F***y

9.1

/10

Reviewed 6 week(s) ago

It was quite comfortable, and I slept soundly. It was just that there was a bit of noise, but I'm not sure where it came from. It seemed to be coming from some internal machine, making the continuous "pedak jeduk" sound. I also found dirty hotel slippers, likely belonging to previous guests. Perhaps this could be looked into further.

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Accommodation's Reply

21 Apr 2026

Dear Madam, Thank you for staying at Joylife BSD City Hotel and sharing your experience. We are delighted to hear that you enjoyed your stay. However, we apologize for the inconvenience caused by the noise and the inappropriate cleanliness of the slippers. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate evaluation and improvement to prevent such incidents from happening again. We hope to welcome you back again with an even better stay, one that will surely exceed your expectations. Sincerely, Inda Rambu, General Manager

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R***A

10.0

/10

Reviewed 7 week(s) ago

The distance to ICE BSD is very close and there is an event there so it is really worth it.

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Accommodation's Reply

20 Apr 2026

Dear Ms. Renna Febrianita, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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W***n

8.5

/10

Reviewed 8 week(s) ago

Overall, it's perfect for those watching concerts at ICE BSD. It's just a short walk away. Nice experience, except the bathroom floor is a bit slippery. Plus, the hairdryer didn't work, but the staff immediately gave me another one. Luvv🥰

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Accommodation's Reply

14 Apr 2026

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S***a

8.5

/10

Reviewed 9 week(s) ago

A good budget hotel! Close to The Breeze BSD! Lots of culinary options nearby.

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Accommodation's Reply

06 Apr 2026

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Tina O.

Leisure

9.4

/10

Reviewed 10 week(s) ago

Easy check-in process, everyone was friendly, from the security guard to all the staff. I was satisfied with my stay there. I got a low rate, but the service was still good. 👍 Always success and maintain the service, thank you 🫰❤️

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1 people find it helpful

Accommodation's Reply

06 Apr 2026

Dear Ms. Tina O., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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Verified Traveler

10.0

/10

Reviewed 15 week(s) ago

Atmosphere/Facilities: Aesthetic hotel, comfortable, spacious, and clean room. Food: I checked in without breakfast, maybe I will try the food later. Staff Assistance: Stayed only for 1 night, for staff assistance maybe only at the reception, very good. Highlights: Aesthetic lobby, spacious, neat, and clean room. Price: According to the room without breakfast. Location: Strategic because it is close to Alfamart.

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3 people find it helpful

Accommodation's Reply

06 Apr 2026

Dear Mr./Mrs. G*t, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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A***D

Business

8.5

/10

Reviewed 15 week(s) ago

There is no special lane for suitcases, climbing the stairs is quite difficult

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Accommodation's Reply

06 Apr 2026

Dear Mr./Ms. A*D, Dear Sir/Madam, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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M***a

Business

8.4

/10

Reviewed 15 week(s) ago

Worth the price.. The plus point is that it is very close to ICE BSD because there happened to be an event there.. There is also Kopi Nako, a minimarket, a laundry, Warteg Bahari.. For a very ordinary room, the bathroom could still be cleaner actually.. The only downside is that there is no mirror in the room, so it's really annoying if you want to look in the mirror you have to go to the bathroom.. Otherwise, it's okay..

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Accommodation's Reply

06 Apr 2026

Dear Ms. Melva... We sincerely thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay. We look forward to having the opportunity to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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ajizah

8.2

/10

Reviewed 15 week(s) ago

Check-in and checkout process is fast, very close to ICE BSD, just walk, lots of snacks, in front of the hotel there is Warteg Bahari, there is Alfamart, Kopi Nako is also close.

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2 people find it helpful

Accommodation's Reply

06 Apr 2026

Dear Ms. Ajisah J., Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We hope to serve you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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Aviva D.

Staycation

10.0

/10

Reviewed 15 week(s) ago

I was pleasantly surprised when I arrived at this hotel. The lobby is aesthetic, the rooms are spacious and clean, and the breakfast is delicious in a chic restaurant. It's located right behind ICE BSD. I was looking for a hotel within walking distance to ICE because I was attending a running event. The price is very affordable, and there are many restaurants and cafes nearby. I'll be a regular when there's an event at ICE.

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Accommodation's Reply

06 Apr 2026

Dear Ms. Aviva Dalimi, Thank you for choosing Joylife BSD Hotel as your accommodation. We are committed to providing professional service and ensuring your comfort throughout your stay at our hotel. We look forward to serving you again in the future. Thank you. Sincerely, Inda Rambu, General Manager

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Joylive BSD City

Overall Ratings & Reviews Joylive BSD City

8.9

8.9

8.8

9.1

8.8

Traveler Reviews Joylive BSD City