First of all, we are sorry for the inconvenience you experienced during your stay at our hotel. It was not our intention to disappoint you in any way. Your satisfaction is important to us and we would like to apologize for the inconvenience caused.
We have taken your feedback into consideration and have already made changes to improve our services. We hope that you will give us another chance to show you what we can do.
THANK YOU for your time, and we hope that you will choose to stay with us again in the future.
SUBANAN Residence®