It was a little bit tired but it is an older property Staff were wonderful and helpful and friendly Room was very cold so had to sleep in my clothes

Very hard to find the rooms - it’s a maze. The photos online, whilst technically accurate, don’t entirely reflect the actual result. They are renovating the lobby so access is not the best and almost no space in the lift for people and luggage. Great staff who were very helpful

The area / location was great! Close to water taxi and walkable to all attractions. Bed is comfy and bathroom is remodeled. The staff was helpful. The rooms do not look like the pictures at all. It says they have air conditioning but they do not , staff stated it had been broken for 60 days. We did ask at booking and they stated they did have A/C. No screens so couldn't open windows. No coffee maker In room or in the lobby of the sister hotel. Would not stay there again.

Property was in an excellent location on a quiet street, staff was knoweledgablw and very helpful. Rooms could use some updating.( small damge to walls etc...) inluded breakfast that we were carged for and not allowed to decline left something to be desired. All this aside i would recommend this location .

Good hotel, the decor was a bit gaudy. Very comfortable, No kettle for tea making and no iron. Lift bit small.

The location is awesome and walkable to most attractions. Our room is very cozy and could use some updating but if you want to be in the city centre it’s a reasonable trade off. Even though we prepaid our stay (including taxes &fees), there’s additional travel tax due and only accept cash which is confusing given that we stayed in Venice not travelling into the city.

Nice attentive staff, good breakfast. Clean but spartan rooms .... typical small European rooms, tiny difficult shower. Very good location. This was our only trip to Venice so it is difficult to compare. Felt very safe in the area. Location and helpful staff made up for other shortcomings.

Amazing welcome from staff who took our bags to our room, comfortable and clean hotel room, good size room for Venice. Perfect location, close by quiet. Id definitely stay again when visiting Venice as good value

The hotel is in a good location as far as convenient, the staff was very accommodating. It is in a courtyard which connects the main strip to an alley and it is heavily used by people. It’s is extremely noisy 24/7. The hotel is in major need of updating. Although beds are ok and comfortable, room is clean and have AC which is great, all the furniture are very old, The balcony iron rod fence was rusted and peeling couldn’t touch it. I would rather stay somewhere else next time.

Excellent location. The room had poor air conditioning. No electric outlet near the bed. Otherwise a decent economical hotel.

Best location and staff, good to have breakfast and great deal for the overall quality!

Genial estancia. Hotel limpio, instalaciones de muy buena calidad.

Great staff and service

Great stay and amazing location on a quiet plaza close to the main attractions. A nice break from the chaos of San Marco. Staff were very friendly. Would recommend and stay here again.

Customer service was great! Bathrooms were wonderful. No complaints.

Breakfast service is excellent, and the staff are very kind. Excellent location, as well.

We stayed for 2 nights at Hotel San Zaccaria. The staff was very friendly and location is perfect with easy access to San Marco square and Vaporetto. Strongly recommend this hotel.

Great hotel-friendly staff much what brochure was true

Really enjoyed this hotel. It was interesting checking in since the lobby door is down by the water front. They own the restaurant out front, but we didn't know that. What looks to be the lobby, is actually the way in and out from where we stayed. Even though we couldn't get some things in the shower working, it was still a nice shower. Comfy beds, air conditioned, and clean.

Lovely hotel, just slightly off the beaten path. Only a 3 minute walk to St. Mark's Square and very close to the water bus stop. Convenient location. Staff were very pleasant and helpful and the breakfast was delicious with many ootions to choose from.