Susan
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We booked 3 rooms through Expedia. I thought they were quite expensive for what we paid, 280 each for superior sea view.
When we arrived after a long drive taking over 9 hours we were told we only had 2 rooms booked. The manager was gone ages and came back telling us there had been a mistake, tried to blame Expedia and took two members of our party to its sister hotel, the Pedn Olva up the road. It’s a nice hotel but meant our party had been split up. The room in the Pedn Olva was tiny, hot and not great. One of us squashed up by the bed nearly knocking the telly off the wall trying to get out. The two rooms at the Life Boat were ok, one was nicer than the other and we wouldn’t choose to stay here again. Too hot and noisy, one had lots of stairs and to be honest felt a bit unclean. The manager told us we would get the money back on the room they hadn’t booked but when we tried we didn’t get anything back. This was the fault of the Lifeboat as Expedia wasn’t at fault.
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