Shops nearby!!!!

Del staff, Azucena fue realmente especial, gracias por el apoyo

Property was on 2nd floor with no elevator. Staff was unhelpful. Way way overpriced for what was provided. No AC and no elevator. Location was good.

This hotel was spectacularly overpriced for what it offered. The location was good but the room itself and the bathroom were tiny. The smallest shower I have ever seen. No air conditioning, only an obtuse fan. No ability to leave luggage other than for an additional cost and coffee was a kettle in the reception to fill from your tap. This was a hostel trying to be a hotel and the night we stayed there, there was a significant event in Bilbao so surge pricing meant they charged 5 - 7 times what would be usual. Disappointing all round.

Yes lovely hotel in great spot,only trouble was to many stairs for us pensioners,no lift otherwise great al round

no elevator, was dificult with the suits

Great location for exploring San sebastien

We did not know this hotel was a 3rd walk up, we would never had booked. No elevator which was needed due to health issues . Our room was not ready at check in time, they cleaned and made up room in about 10 minutes. We did not feel comfortable with how clean the room or bathroom would be so we left. The staff told us when we arrived this hotel is like a hostel for adults. All rooms are right off reception area. It appeared it would be quie noisy.

Great location. Absolutely perfect for my dinner plans that night. Nice, but small, comfy room. Bathroom door seemed to be in the wrong place and it would really get on my nerves if I had an en-suite like this at home. Would stay there again, next time I’m in town.

Basic room with a comfortable bed. The place was clean however the bathroom smelt like cigarette smoke but the there is a no smoking policy. We paid about 37euros for the one night. So for this price, this place is an easy 4 on 5.

Clean room and nice staff

So noisy.

Good but the AC don’t work cause when the winter season came they canceled and temperature insde the unit was to hot

Great location, clean rooms and friendly staff. Highly recommended

Good value for money, in the heart of the old town so surrounded by food and drink options, easy walk in to the new town. Room was good, clean and moderns and staff were helpful.

Nice little hotel in an easy to get around spot. Many shops and restaurants nearby.

The property was in a great location and I loved the key pad entry option. However, the room was so stuffy. The fan was as helpful but there was no option for fresh air on our side of the building. The “window” opened up to the building courtyard that was completely enclosed. A better ventilation option would be better for the rooms located on the interior side of the building. Otherwise - everything is lovely and would recommend.

Very cool little place in old town Bilbao. Close to a lot of restaurants and shopping. The front desk was amazing and she let us leave our bags for a few hours after we checked out. Smaller rooms but a comfortable bed and everything was very clean.

We couldn't have asked for more or for better value. Reception was very friendly, room was brightly lit and exceptionally clean, shower was steamy with great water pressure, beds were comfortable. And the hotel was centered in Bilbao's Old Towne with plenty to do. A perfect combination!

We thought this was a very well located place and the check-in was very easy. The shower is super tiny, but we managed.