8.8
Very Good
From 810 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

9.1

Service and Facilites

8.9

People often mention about NS Hotel Cilacap by Dominic
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Distance to City Center (59)
Staff Friendliness (54)
Bedroom (54)
Room Space (51)
Accessibility (46)
Ambiance (46)
Surroundings (43)
Bathroom (43)
Family Friendly (41)
Hotel Area (41)
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Traveler Reviews NS Hotel Cilacap by Dominic

Number of reviews per page
20
40
Customer reviews
D***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and helpful during check-in and check-out. The rooms were clean and comfortable.
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Wahyu S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It's quite spacious and clean for a budget hotel. Breakfast is delicious, but the menu choices are standard for the price. Hopefully, I'll be back again.
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Weni A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the facilities provided 👍 comfortable 4 nights stay at this hotel 😊
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S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Close to the city, comfortable atmosphere, good cleanliness, spacious rooms (not minimalist), friendly staff, including the security guard who helped push my child's wheelchair... Thank you to all the staff and management of NS Hotel by Dominic Cilacap... May it continue to prosper and continue to improve its quality of service.
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A***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Location in the city center, near Cilacap shopping center and the surrounding area has many places to eat (especially at night).
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AriBudi
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
charger outside the tariff.. please state it first.. forgot the receipt and receipt.. when checking out please be careful again.. for all facilities.. very good..
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1 people find it helpful
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly staff and ok service easy parking n privacy maintained. clean swimming pool
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Lulut A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
good location access.. close to the city center.. close to the town square. close to Rita supermarket.. close to Car Free Day on Sunday mornings for morning activities
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, helped in the check in process and given a late check out. Thanks ns hotel Cilacap. Next holiday will stay here again
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M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Overall ok. Very strategic location. Friendly service. Spacious parking, there is a basement. Unfortunately got a room with a window facing the wall.
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1 people find it helpful
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
At breakfast, the food was cold and often ran out, not refilled quickly.
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1 people find it helpful
R***N
icon-origin-TRAVELOKA
6.1
/10
Reviewed 9 week(s) ago
Booked a hotel room far in advance, had requested several things including a non-smoking room. But it turned out that the hotel only had flexible type rooms which meant people were allowed to smoke there. Asked to change to a similar room but there weren't any because they were all flexible types. If you wanted a non-smoking room, upgrade to the type above and have to pay again. Like it or not, you had to upgrade because your wife couldn't stand the smell of cigarettes and was tired after a 5-hour trip. Which upgraded room had cockroaches?
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Thank you very much for your advice and input, sis. It will be our focus to always improve. When you visit NS again, we will give you a free upgrade to a Deluxe pool room and free juice. Sorry in advance
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Annisa I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
The receptionist section needs to be fixed. When I came in, I was writing with my hand resting on my head. Maybe it was because it was a bit quiet so it was like that.
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Accommodation's Reply
09 Jun 2025
Thank you for your criticism and suggestions, sis. We will fix it in the SOP.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
nice, and located in the middle of Cilacap city. and many food vendors etc around
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
nice, and located in the middle of Cilacap city. and many food vendors etc around
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
nice, and located in the middle of Cilacap city. and many food vendors etc around
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Hotel in the middle of the city center. Spacious and clean rooms, ok facilities. And cheap.
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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H***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Thank God the hotel is close to everywhere
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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H***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Thank God, I found a hotel close to the Great Mosque of Cilacap
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Accommodation's Reply
09 Jun 2025
Thank you, sis, and we look forward to your next visit to NS Hotel Cilacap. Hopefully it will always be a transit place in your heart and your family.
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a***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The wifi is not strong... other than that it's good.
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Accommodation's Reply
09 Jun 2025
Thank you, sis, for your criticism and suggestions. We are currently trying to upgrade the WiFi again.
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Number of reviews per page
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40

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