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Traveler Reviews Moritz Smart Bandung
Number of reviews per page
20
20
40
40
Customer reviews
A
Andianto
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, the staff is friendly, the food is too salty at breakfast.
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S
SUKRISNO
10.0
/10
Reviewed 3 week(s) ago
The hotel staff are very friendly and helpful during check-in/check-out, the breakfast menu is varied and quite tasty, the room and elevator keys using an application are very helpful, the hotel location is close to a shopping center
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D***y
Business
10.0
/10
Reviewed 5 week(s) ago
Good, nice, clean, friendly receptionist
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LA
Lulu A.
Leisure
8.5
/10
Reviewed 7 week(s) ago
Very comfortable, clean and all the staff are friendly. Hot water works very well, as does the AC. A very pleasant experience
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1 people find it helpful
I***r
Leisure
8.8
/10
Reviewed 10 week(s) ago
Been here for some time, but during this visit, cleanliness was a challenge. Need improvement immediately, especially since there are still many dusts in the room (bed, covers, floors, tables, chairs, etc.). Thank you for Moritz team's attention on this.
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Verified Traveler
Business
10.0
/10
Reviewed 14 week(s) ago
Easy check-in, a digital hotel with a smart hotel atmosphere. Comfortable and clean, easily accessible location.
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1 people find it helpful
t***h
Staycation
8.5
/10
Reviewed 15 week(s) ago
The bathroom heater is not working properly
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Andri
Business
8.4
/10
Reviewed 16 week(s) ago
The location is not very crowded with night snacks, the rooms are clean and the pastries are really delicious.
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R***a
8.5
/10
Reviewed 17 week(s) ago
Everything is clean, the staff is friendly, and the breakfast menu is quite tasty. Thanks
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Y***i
Staycation
9.7
/10
Reviewed 18 week(s) ago
Had a great stay here, friendly reception staff, deserve a raise.
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ms
majid s.
6.6
/10
Reviewed 19 week(s) ago
trousers left behind, not returned and not confirmed, phone call not active
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3 people find it helpful
Eka P. F.
Leisure
9.1
/10
Reviewed 20 week(s) ago
This is a truly smart hotel. There's no need for the drama of having just one key, as the key can be accessed from a phone app. The staff provides friendly and helpful service.
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3 people find it helpful
K***a
6.6
/10
Reviewed 20 week(s) ago
Actually, overall it was comfortable, the lobby smelled nice, the room was also clean, but when I finished taking a shower and opened the cotton bud, the cotton bud had been used by someone else and had earwax on it, it seemed like the staff didn't check first.
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2 people find it helpful
Verified Traveler
Leisure
10.0
/10
Reviewed 21 week(s) ago
Use a smart key via your cellphone without a card, delicious breakfast, my child is addicted to the spaghetti, strategic location in Cihampelas
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1 people find it helpful
ef
evi f.
Leisure
9.4
/10
Reviewed 21 week(s) ago
The hotel is clean and quite comfortable.. but yesterday because there weren't many guests, the breakfast menu was a bit limited.. maybe Saturday and Sunday are busier.. overall ok😀
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3 people find it helpful
D***n
Staycation
10.0
/10
Reviewed 22 week(s) ago
The downside to this hotel is the limited parking, or perhaps it's because I was there on vacation. The narrow corridors also limit movement when other guests or hotel staff are on the other side. But the strategic location outweighs these limitations...
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1 people find it helpful
sb
sri b. a.
Transit
9.7
/10
Reviewed 22 week(s) ago
Overall, I'm quite satisfied, comfortable, and quiet...
But there are a few things I might want to consider...
1. Using the room key via the phone app is a hassle, in my opinion, because it's complicated.
2. The soundproofing in the room isn't good. There's a gas station next to my room, so the sound of passing motorcycles can be heard in the room.
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1 people find it helpful
A***a
8.5
/10
Reviewed 23 week(s) ago
Got a mattress, or maybe a pillow, that smelled of drool.
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1 people find it helpful
S***y
Staycation
8.5
/10
Reviewed 23 week(s) ago
It was very comfortable staying at Moritz... the service was very good... the breakfast menu was also varied
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1 people find it helpful
QL
Qiu L. K.
Staycation
10.0
/10
Reviewed 23 week(s) ago
Comfortable. I've stayed here several times. Thank you.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia