The staff was very friendly and helpful. The room was clean, cool, and included complimentary cookies. This was my second stay here. The weekend breakfast was also delicious and quite comprehensive.

The staff was very polite and friendly. The location is very close to the city center. We were given cookies on our way home. Thank you.

The hotel staff was friendly and helpful. The room was spacious and cozy. It was a bit noisy at night due to street noise.

A comfortable two-night stay, the room is quite comfortable with a smart TV. Soundproofing from outside/the street is very quiet 👍🏻. Only the cleanliness needs to be improved in the room because the bathroom floor feels sticky even though it has been cleaned. The cleanliness of the entire room floor and bed is still not very clean. Breakfast is quite delicious pastry 👍🏻. The reception staff is friendly, but there are some employees who need to improve their service SOP. Overall good 👌🏻

at that price it's okay, really good, thank you

The breakfast menu is varied and delicious 👍

The location is near Ciwalk and the staff are also friendly.

If you have any requests or complaints, the hotel staff is very responsive and helpful, always having a solution. The bedrooms are clean, with fresh sheets and pillowcases. The Indonesian breakfast is delicious. The Western breakfast needs improvement.

Clean, tidy, good parking, easy access, close to everywhere.

Honestly, I was disappointed because I stayed for a long time, 6 days and 5 nights, and then I was given a room in front of the elevator with a trash can that smelled really bad. At first, I was in denial about what the smell was, but it turned out the smell of the trash can wafted into the room. So every time the AC was off, the room smelled like trash, and it was really annoying and uncomfortable. Honestly, I wouldn't do it again, knowing I was staying for a long time and being given a room in that location.

Overall it's very comfortable, but the smell in the hallway to the room is really disturbing, like a smell of something, it's confusing and the hallway is a bit stuffy, but it doesn't reach the room. During the night it's okay, but in the morning around 10 o'clock, there was a small cockroach near the bathroom, it gave me goosebumps 😭. The food is quite good, there are lots of variations too. The bathroom floor could be cleaned more, because it's white so it's a bit ticklish because there are chocolates 😂. The service is the best, upgraded to deluxe, but I haven't found the difference between deluxe and superior rooms. There's a welcome drink too. The service is the best 💕. But the cleanliness can be improved, it will definitely be much better ❤️.

The hotel staff were all very friendly and helpful. The only downside was the cleanliness of the sheets, as they had stains and were no longer pristine white due to age. However, there was no odor or anything else bothering me, just the appearance.

The staff are all friendly! I wanted to leave a lot of stuff for you, and they helped me carry it. Thank you.

It's fun, every day you get delicious cookies.

It's fun, every day you get delicious cookies.

The room was spacious, but it took a while to check in, even though it was past 2 PM, as they were still cleaning. The elevator and hallway were narrow, but the room was quite spacious.

Upon entering the room, it smelled fragrant and was clean. The service was good, with snacks and a welcome drink provided. The only downside was the lack of a phone number to call, for example, to call reception. Otherwise, the hotel was good. It's a modern hotel.

The room smelled of feet. It seemed the sofa was made of non-leather material, so it smelled of guests' feet. The bathroom was also less than clean.

Increase the use of smart locks again.

The hotel is very comfortable, clean and tidy, the food smells pretty good, especially the cakes 👍 only the AC is not cold enough and the plugs in the room are a bit difficult to get in, you have to really press the button and sometimes it doesn't work 😅 I'll have to go back again if I go to Bandung, thank you.