Verified Traveler

Business

8.8

/10

Reviewed 3 week(s) ago

The hotel is comfortable enough for staying/traveling for 1-2 days.

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Accommodation's Reply

09 Sep 2026

Dear Mr./Ms. G*t, Thank you for sharing your experience with us. We wish you and your family continued health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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EMIL T.

10.0

/10

Reviewed 3 week(s) ago

The hotel is clean and located in the center of Palangka Raya city.

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Accommodation's Reply

09 Sep 2026

Dear Emil T., Thank you for sharing your experience with us. We wish you and your family good health and continued success. We look forward to seeing you again. Sincerely, The Management Team

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Sulistia T.

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, the location is very strategic.

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Accommodation's Reply

09 Sep 2026

Dear Ms. Sulistia T., Thank you for sharing your experience with us. We wish you and your family continued health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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W***a

8.5

/10

Reviewed 5 week(s) ago

Friendly staff, clean and comfortable rooms for the price.

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Accommodation's Reply

09 Sep 2026

Dear Mr./Ms. W*a, Thank you for sharing your experience with us. We wish you and your family continued health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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Asep J.

Business

10.0

/10

Reviewed 6 week(s) ago

Very clean, friendly receptionists, and a wide variety of food. Consistently providing the best service 👍

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Accommodation's Reply

09 Sep 2026

Dear Mr. Asep J., Thank you for sharing your experience with us. We wish you and your family good health and continued success. We look forward to seeing you again next time. Sincerely, The Management Team

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anisa k. d.

6.1

/10

Reviewed 8 week(s) ago

It's very poorly soundproofed, especially with people passing by in front of the room. If you're looking for peace and quiet, this isn't the place to stay, and the hotel isn't worth the price.

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Accommodation's Reply

01 Aug 2026

Dear Ms. Anisa Dee, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during your stay. We will take your feedback into consideration for improvement. We wish you and your family good health and success. We look forward to seeing you again on your next visit. Sincerely, The Management Team

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Didik S.

Leisure

8.5

/10

Reviewed 8 week(s) ago

The rooms are clean, spacious, and child-friendly.

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Accommodation's Reply

01 Aug 2026

Hello Mr. Didick S., Thank you for sharing your experience with us. We wish you and your family good health and success. We hope to see you again on your next visit. Sincerely, The Management Team

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M***a

10.0

/10

Reviewed 8 week(s) ago

The hotel staff is very friendly. The atmosphere is comfortable.

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1 people find it helpful

Accommodation's Reply

01 Aug 2026

Dear M*a, Thank you for sharing your experience with us. We wish you and your family good health and continued success. We look forward to seeing you again next time. Sincerely, The Management Team

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A***o

Business

8.9

/10

Reviewed 9 week(s) ago

The AC leaked, disrupting our rest time. We had to wait for it to be serviced before we decided to move rooms. The service was like a 2-star hotel.

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Accommodation's Reply

01 Aug 2026

Dear Mr. Didick S., Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We have followed up on your feedback and are working on improvements. We wish you and your family good health and success. We look forward to seeing you on your next visit. Sincerely, The Management

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D***e

Staycation

8.5

/10

Reviewed 10 week(s) ago

Very comfortable for the service

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Accommodation's Reply

01 Aug 2026

Dear Mr./Ms. D*e, Thank you for sharing your experience with us. We wish you and your family continued health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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Nikka A. G.

Staycation

8.5

/10

Reviewed 11 week(s) ago

Though short, it was a pleasant stay. Thank you.

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Accommodation's Reply

06 Jul 2026

Dear Ms. Nikka A.G., Thank you for sharing your experience with us. We wish you and your family good health and continued success. We look forward to seeing you again. Sincerely, The Management Team

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Nikka A. G.

Staycation

8.5

/10

Reviewed 11 week(s) ago

Though short, it was a pleasant stay. Thank you!

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Accommodation's Reply

06 Jul 2026

Dear Nika A.G., Thank you for sharing your experience with us. We wish you and your family good health and success. We hope to see you again on your next visit. Sincerely, The Management Team

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Keisha A.

Business

10.0

/10

Reviewed 11 week(s) ago

Clean, very comfortable place.

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Accommodation's Reply

06 Jul 2026

Dear Ms. Kiasa A., Thank you for sharing your experience with us. We wish you and your family continued health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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B***a

5.7

/10

Reviewed 12 week(s) ago

The front office staff was unfriendly. The glasses at the restaurant were unclean.

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. B*a, Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We will address your feedback as soon as possible. We wish you and your family good health and success. We look forward to seeing you again on your next visit. Sincerely, The Management Team

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I***l

8.5

/10

Reviewed 12 week(s) ago

Quite comfortable, close to the pool for snacks, pretty good, really nice to stay here

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. I*l, Thank you for sharing your experience with us. We wish you and your family good health and success always. We look forward to seeing you again next time. Sincerely, The Management Team

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I***l

8.5

/10

Reviewed 12 week(s) ago

Quite comfortable, close to the pool for snacks, pretty good, really nice to stay here

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Accommodation's Reply

06 Jul 2026

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Asep J.

Staycation

10.0

/10

Reviewed 13 week(s) ago

Affordable prices. Excellent service, spacious, and clean rooms. Breakfast is undeniably varied. Compared to similar or similar hotels, the BW Hotel offers more and tastier food. The menu and variety remain consistent and consistent. I'll definitely stay here again next time.

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Accommodation's Reply

06 Jul 2026

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Sadokto S.

8.4

/10

Reviewed 14 week(s) ago

The food was the same, I stayed 3 nights.

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Accommodation's Reply

06 Jul 2026

Dear Dear Guest, thank you for staying at our hotel. We sincerely apologize for any inconvenience you experienced during your stay and will immediately incorporate your feedback to improve our services. We wish you and your family good health and happiness. We look forward to seeing you again on your next visit. Thank you. Sincerely, Management

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Fanji M.

7.0

/10

Reviewed 14 week(s) ago

I specifically requested a room on the second floor, closer to the first floor and closer to the event venue, but the receptionist told me the second floor was reserved for deluxe rooms. It seems like every floor has all the room types.

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. Fanji M, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during your stay. We will promptly address your feedback and make improvements. We wish you and your family good health and success, and we look forward to seeing you again on your next stay. Sincerely, Management. For further information: Our second floor only houses Deluxe rooms; Superior rooms are located on the fourth floor. We wish you and your family good health and success, and we look forward to seeing you again on your next stay. Sincerely, Management.

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D***a

10.0

/10

Reviewed 14 week(s) ago

The food is delicious, there are lots of choices, the wifi is fast.

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1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. D*a, Thank you for sharing your experience with us. We wish you and your family good health and success always. We look forward to seeing you again next time. Sincerely, The Management Team

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