Cozrum Homes - Summer's House

Explore Cozrum Homes - Summer's House
7.6
Pleasant
From 71 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.4

Meal

7.0

Location

7.6

Service and Facilites

7.4

People often mention about Cozrum Homes - Summer's House
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Bathroom (4)
Room Space (3)
Bedroom (3)
Accessibility (2)
Family Friendly (2)
Ambiance (2)
Hotel Area (2)
Distance to City Center (1)
Surroundings (1)
Check-in/out Time (1)
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Traveler Reviews Cozrum Homes - Summer's House

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40
Customer reviews
P***g
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9.1
/10
Reviewed 2 week(s) ago
The room was clean and nice. It had a hairdryer, kitchenware, etc.
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Do Trang
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8.8
/10
Reviewed 3 week(s) ago
Everything is pretty good for this price range.
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huynh c.
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5.0
/10
Reviewed 4 week(s) ago
Dirty, unhygienic, blood-stained towel
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1 people find it helpful
Tran T. A.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 6 week(s) ago
Lack of amenities, unclean rooms.
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1 people find it helpful
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BUI T. M. L.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 7 week(s) ago
They're not allowing check-in yet, and the children are crying while waiting.
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3 people find it helpful
T***i
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Business
icon-origin-TRAVELOKA
7.6
/10
Reviewed 21 week(s) ago
In this branch, the hygiene problem is really bad, not worth the money spent, the model is very good, but hope it can be fixed soon
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5 people find it helpful
TRAN H. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Better than other branches (Phan Xich Long). Feeling good this time. Hope I can reach comfort next time staying here.
2 people find it helpful
Thi M. H. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Quiet space, many amenities such as kitchen
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3 people find it helpful
B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
everything is ok, will come back here more often, price is ok, clean and convenient
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2 people find it helpful
p***p
icon-origin-TRAVELOKA
9.7
/10
Reviewed 58 week(s) ago
The hotel is also ok, convenient, comfortable and pleasant
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4 people find it helpful
Hoang T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 60 week(s) ago
The bathroom does not provide toothpaste and toothbrushes.
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10 people find it helpful
MinhChau P.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 69 week(s) ago
Very bad. Super dirty. Old stuff. Moldy. Like 2-3 years without cleaning. Bed is itchy and uncomfortable. Not worth the price. Like a scam. No place to post actual photos, I'll post them for everyone to see.
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14 people find it helpful
T***h
icon-origin-TRAVELOKA
5.6
/10
Reviewed 71 week(s) ago
Very bad experience: - The bedding was very dirty and filthy even though it had been changed. - The space was moldy. - The water was very weak. - The online support staff was enthusiastic, but the on-site staff who came to ask for the key had a very bad attitude towards the guests. - When it was time to check out at exactly 12 o'clock, the staff knocked on the door and urged the guests to check out very loudly. - After staying for 5 days, they said they wanted to change to a bigger and cleaner room, but they said it was full, while I was the only one in the house. I don't want to post all the pictures because it's disgusting. - The automatic online model is very good, but because of this offline service style, it's also zero. => In short, it was a very bad experience, I will NEVER come back.
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6 people find it helpful
Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Friendly staff, very enthusiastic support. Great place to stay. Great experience.
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4 people find it helpful
Tran Y.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 79 week(s) ago
Booked a room for 3 days but asked to clean the room and was charged 120k separately. First time staying at a hotel and being charged for cleaning
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11 people find it helpful
T***u
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 80 week(s) ago
A truly horrible experience in life. From the room to the service staff. The attitude of yelling at the guests, the bed sheets were moldy, the room smelled of mold, the air conditioner was like there was no air conditioner, dirty. Even though I sympathized with Homes to handle the problem, they told the guests to wait according to the procedure (Homes' fault, waiting for Homes to resolve the problem meant they were about to check out (I stayed for 2 days)). No response, no notification to the guests, waiting for the guests to ask and get angry before answering. The worst horror I have ever experienced when sleeping on a dirty bed in a room with a foul smell.
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12 people find it helpful
Nguyen T. T. T.
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8.5
/10
Reviewed 82 week(s) ago
Clean, fully equipped, good price, soundproofing is not good.
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5 people find it helpful
Guest
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 83 week(s) ago
The room is clean but the shower water is not hot.
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6 people find it helpful
h***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
It is a self-service system but it works unprofessionally * I booked a room for check-in time at 8pm, but for personal reasons I could not arrive at the hotel until 11pm. At 10:45pm, a staff member called me to give me my ID card information to do the automatic check-in procedure. For example, if I arrive at 8pm as scheduled, how can I enter the hotel? The hotel gate is locked, there is no staff at the hotel. * After that, I had a little problem entering the code to get the room card, calling the hotline all kinds of things but it was not possible while it was already 12am. The next morning, the staff reported that there was no staff on duty last night, even though it was the weekend. I was quite upset. * The hot water system is not working. The dryer only dries for 1 minute and then turns off after 2 minutes. Overall, the service quality is poor.
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7 people find it helpful
V***o
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Staycation
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8.5
/10
Reviewed 84 week(s) ago
Instructions for private self-check-in, however the room door is not soundproof. At night people playing in the hallway can still be heard clearly.
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3 people find it helpful
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