It was the best resort we ever stayed.

Great

Amazing overall experience. The property was clean and well maintained. The food was excellent. The pools are a lot of fun. Cherry on cake - explorers kids club. That allowed my wife and I for some alone time

Excelente hospedaje para toda la familia

I’ll definitely go back to that place again,we had so much fun,the staff are amazing, very friendly and so helpful I really recommend

Here’s a version that’s under Expedia’s 1,500-character limit while keeping your main points: We had a wonderful stay at Dreams Punta Mita Surf & Spa and would definitely come back! The resort is beautiful, brand new, and very well maintained. Our room was spotless every day, and housekeeping did an excellent job. There are plenty of pools, a fun water park, and slides for kids. The food was excellent with lots of variety, and no reservations were needed. Just arrive around 6:00-6:30 PM for dinner to avoid long waits.Meraki was our favorite restaurant—delicious food, excellent service, and surprisingly not crowded. El Patio and Seaside Grill were also fantastic. Shout-out to the amazing waitstaff at all three restaurants!The Kids Club team was outstanding—professional, kind, organized, and great with communication. My daughter loved every minute there. Alex, our waiter by the kids’ pool, was friendly, patient with children, and always attentive.The spa was another highlight. Daniela and Alejandro provided exceptional service, and Brenda gave an amazing massage. The spa was clean, peaceful, and perfect for relaxing.My only suggestions are to improve communication about entertainment, as activities weren’t clearly announced and we missed Fiesta Mexicana after it was moved. Also, after a long trip with tired kids, the check-in desk isn’t the best place to promote the timeshare presentation.Overall, this is an excellent family resort with beautiful facilities, outstanding staff!

Overall our stay was amazing. Beautiful beaches, nice pools, rooms were clean and spacious. Staff was super friendly. If only Mexico would have beat England it would have been perfect

Great place for kids

10 de 10 en todo! Excelente el hotel, gran lugar para los niños! La comida deliciosa todos muy amables, regreso sin duda alguna !

Overall great resort to enjoy, very kid credibly, awesome pools, great and nice staff who helped when needed and wonderful spacious rooms, only sometimes had issues with elevators but otherwise a wonderful option for a family vacation.

There is construction right next door, and that adds a lot of dust in the air that impacted our breathing. The maids were nice, but they don't knock sometimes and they just barge in. The entertainment was always at 9pm, and very poorly done, and it would end like at 10pm. This would be for the family stuff.

Clean and comfortable

Best All Inclusive I have ever been too! Fabulous food and Beautiful Property.

The only unfortunate part was the construction next door outside our room. The noise from it was awful and started very early in the morning and till later in the evening. Everything else was lovely with the hotel itself. Food was amazing.

Our stay at Dreams Bahia Mita Surf was not bad, but it was not the level of service or quality we expected. We had to call twice to have the toilet fixed, and it was never truly resolved. On our second day, the plunge pool stopped circulating water, likely because a breaker had flipped. When we asked the front desk for help, the employee was dismissive and kept explaining that it was “not a hot tub,” which we already knew. The issue was that the water was not circulating properly. There were also too many staff members coming in and out of the room throughout the day for cleaning, minibar restocking, and additional service. It felt disruptive and could have been coordinated better. The room and property also did not feel as clean as they should have. The all-inclusive details were not clearly explained. We were repeatedly told to check the app, but it was still confusing to know what was actually included. It was also not clear when booking or arriving that we were on the family side rather than the adults-only side. The food and drinks were mostly included, but the quality was underwhelming. You had to know exactly where and when to go to get a better meal or cocktail. Overall, the resort was okay, but the service, cleanliness, communication, food, and maintenance all need improvement.

Terrible experience during check in process as we were charged extra money for a 3 year Old kid stay

Booked 3 rooms 1 each for my daughters and one for me upon arrival 2 of the rooms were ready. They lost my third room was not ready until 6pm. They lost my granddaughter’s luggage but found it 2 days later. The people in the room next to my daughter the people carried on up 2am withe kids kicking on the doors people screaming just a mess. Went to the deck to see if something could be done they seemed to do something by moving my daughter to another room only to change me another 600 dollars for 3 nights. I paid the extra for the preferred club only to find out that children can’t use any of those amenities. Stayed here about 4 years ago and I think the place has really went downhill. I believe their business is more in tune for timeshare then regular guests

Very beautiful area and resort. Room very nice and comfortable. Food was very good. Rhythms of the Night excursion was excellent and a must see.

The property is beautiful.

Great resort for families.