Castello Infinity Suites - Adults Only

Explore Castello Infinity Suites - Adults Only
9.4
Exceptional
From 73 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Castello Infinity Suites - Adults Only

Number of reviews per page
20
40
Top reviews
Chad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Place is amazing. Room was very nice. Love the private pool. People were amazing. Restaurant was great. Location is unbeatable. Very short walking distance to the beach and boardwalk with dozens of restaurants and shops. One wishlist item is there wasn’t one large community resort pool for my friends to congregate at.
Hannah
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This was one of the most disappointing hotel experiences I’ve had. The Hotels.com listing is misleading and materially inaccurate. Its advertised the hotel as being on a white sandy beach with an exclusive beach bar, complete with photos suggesting exactly that. In reality, there is no exclusive beach bar and the nearest beach is public, rocky and nothing like the images or description (it’s a vile beach). Had the listing been accurate, I would never have booked this hotel. The problems didn’t end there. The blonde concierge was extremely unhelpful and refused to assist with booking restaurants or beach clubs. The hot water remained lukewarm throughout our stay and the manager shrugged his shoulders and refused to investigate. Towels were stained, had holes in them and are used interchangeably for both the bathrooms and the beach. The patio door regularly got stuck creating a safety concern. Housekeeping removed bedding from our room and failed to replace it, and when we raised it with the manager, he accused us of stealing it. The plunge pools are also very misleading in the marketing photos. Rather than overlooking a luxury setting, ours looked directly onto a car park and supermarket/high street. The location itself was also a huge disappointment.
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Ahmod Hussain
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with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Incredibly friendly staff that make the stay so much more pleasant. Breakfast was fantastic seated outdoors overlooking the beach
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The room and pool were really clean and the staff were really helpful and attentive. We ate at the restaurant and the food was delicious.
Annalee
icon-with Partner
with Partner
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

No hot tub or private beach. The plunge pools are not heated (went in off season in October so too cold to use). Most plunge pools and outdoor areas are shaded. The beach is overcrowded and dirty. The restaurant is overpriced.
Chase
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great Beach view
Arshakui
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Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Amazing hotel
ODED
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Excellent
torin
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Super place, great staff
grigoriy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Nise hotel Amazing view quite really nice and have helpful stuff Easy work distance to the sea.
Philip Christopher
icon-Leisure
Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Excellent Hotel and very friendly & helpful staff, but...We booked half board for the convenience of pre-paying. The hotel hadn't realised this on the first night so we were given the "normal menu". After that we had the "Half Board" menu which was very limited in it's offering. So we had some dishes three or more times during the week. Why should we be treated as inferior just because we want to pre-pay?
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Alejandro
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Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Outstanding stay!
Eveliz
icon-Leisure
Leisure
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Beautiful new modern hotel. Suite room was 2 floors with private pool. Only downside was that specific room didn’t have a nice view. Staff was great. Overall amazing hotel steps away from the beach, Agia Pelagia. Nice small beach. Also walking distance to souvenir shops and tavernas. Hotel rooftop restaurant was amazing! Great food, wonderful friendly staff. 10/10
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Amna Hamid
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Staff were very catering to guests and always accommodating. Staff were lovely and would come again, hotel was clean and right on the beach/coastline
George
icon-Leisure
Leisure
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Where do I start I spent one day there but I’ve never experienced such hospitality there the staff the hotel manager Mr. George was nothing less than exceptional What wonderful place surrounded by amazing people and sites I will be definitely be back I even got a picture with mr george He greeted me with such respect and I’ll never forget my stay even if it just one day I recommend this resort for anyone to stay you won’t be disappointed Oh did I mention the food ?? Haha please try the blue crab waffle you won’t regret it
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bulent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Excellent brand new place in the best view, food is excellent as well.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

IMPECCABLE SERVICE AND BEAUTIFUL HOTEL!
Jeff
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

The employees were amazing! So nice! They upgraded us to a suite! Great room! Loved it!
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

The property was beautiful and new, and the view from our room was gorgeous. We also took a lovely Greek cooking class from the excellent chef. The staff was always helpful and friendly. We loved our stay!
John
icon-with Partner
with Partner
10.0
/10
Reviewed 184 week(s) ago

Hotels.com verified review

Staff was very friendly and helpful, spoke English, and treated us as if we were the only guests. The room with the balcony was exceptional, including the views. We did not want to leave the room.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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